Implementation Consultant
Insidesales.com - Provo, UT

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DESCRIPTION

To Apply Visit: www.insidesales.com/?aisc256

Overview: We are looking for a talented, experienced Implementation Consultant who will oversee the technical setup and configuration for our clients as well as consult with clients on best practices. You will leverage your creativity and logical skills to build out our sales communication platform for a wide variety of industries. You will develop strong relationships with customer business, sales and engineering personnel to ensure complete customer satisfaction and adoption.

Benefits: We offer stellar compensation plans, a fast-growth career track, and sweet benefits-including medical, dental, life, disability, time-off, a gym membership, creative allowance, cross-function training, and more.

To Apply Visit: www.insidesales.com/?aisc256

DUTIES

Position Responsibilities:
Drive use of automation tools and technologies within entire implementation process
Direct and manage project implementation from beginning to end
Be confident in presenting and articulating the business value of Insidesales.com's Sales Communication Platform to managers and executives of all levels
Train client end users and administrators on software features, functionality, work flow, best practices and optimization as needed
Schedule, track and communicate client implementation milestones and training both written and orally
Maintain high level of visibility on all active implementations to both clients and internal team members
Analyze the client's sales process to determine the proper setup options for each module and configuring or customizing as needed
Works with Director on special cases as needed
Manage client relationships and expectations during implementation process
Effectively communicate implementation expectations to team members and internal/external customers in a timely and clear fashion

QUALIFICATIONS

Position Qualifications:
Bachelor's degree or equivalent experience
Minimum of 2 years of software implementation experience/prior consulting experience
Advanced CRM/Lead management and/or call management experience is a must
Strong project management experience with a keen attention to detail while not losing sight of the big picture
Experience implementing complex product configuration environments
Ability to quickly grasp and understand technical system issues and their impact upon the underlying business process, resulting in quick resolution to high impact problems
Experience creating statement of work documents
Basic HTML, Java Script, XML, HTTP(s)
Knowledge of basic sales processes, metrics, and management techniques

To Apply Visit: www.insidesales.com/careers?aisc256 Position Responsibilities:
Drive use of automation tools and technologies within entire implementation process
Direct and manage project implementation from beginning to end
Be confident in presenting and articulating the business value of Insidesales.com's Sales Communication Platform to managers and executives of all levels
Train client end users and administrators on software features, functionality, work flow, best practices and optimization as needed
Schedule, track and communicate client implementation milestones and training both written and orally
Maintain high level of visibility on all active implementations to both clients and internal team members
Analyze the client's sales process to determine the proper setup options for each module and configuring or customizing as needed
Works with Director on special cases as needed
Manage client relationships and expectations during implementation process
Effectively communicate implementation expectations to team members and internal/external customers in a timely and clear fashion

InsideSales.com - 19 months ago - save job - block
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