Energetic. Friendly. Fun. Not exactly the words that first come to mind when you think about working in the financial industry, right? We get it. At UMB we pride ourselves on being different. We operate in a team-based environment, made up of diverse associates who are passionate, innovative and focused!
We have plenty of tradition too - actually 100 years of it! We're proud of our history, stability, and proven track record of success. With over $13 Billion in Total Assets, UMB has consistently been recognized as one of the nation's best financial institutions and we currently need more dedicated and enthusiastic people, just like you!
We are currently hiring an
Kansas City, MO
. This person will have the opportunity to serve as liaison between Treasury sales and support and all Treasury operations production areas. Provides facilitation and coordination of all incoming on-boarding and maintenance requests. Monitors Client Care for incoming requests; pairing like items, assigning workload, and managing escalated events. Ensures production cycle time and Service Level Agreements are achieved. Manages complex on-boarding projects and is the primary point of contact for all in flight requests. Monitors completed set ups for accuracy and follows up with internal and external customers to ensure on-boarding activities and subsequent reporting are accurate.
What you'll need:
3 years customer service, training, operations, technical support experience or equivalent education with history of increased responsibility.
Bachelors degree in business/computer sciences.
Treasury or Banking systems experience
At UMB, we strive to deliver the unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!
What you'll get:
Unique Benefit Programs :
We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!
: We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.
Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.
Culture of Diversity and Inclusion:
We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.
Please visit us at
to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.