Implementation Engineer
Merkle Inc. - Austin, TX

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Who we are:
Merkle, a technology enabled, data driven customer relationship marketing (CRM) firm, is the nation’s largest privately-held agency. As a leading provider of fully integrated customer relationship marketing solutions, we provide the framework for organizations to apply quantitative strategies to their marketing programs across mass, direct, and digital media. By combining a complete range of marketing, technical, analytical and creative disciplines, Merkle works with clients to design, execute and evaluate connected CRM programs. With more than 2,000 employees globally, Merkle has offices in Boston; Columbia; Denver; Hagerstown; Little Rock; London; Minneapolis; Montvale; Nanjing; New York; Philadelphia; Pittsburgh; San Francisco; and Shanghai.

At Merkle, we are avidly intent on being a company where exceptionally talented people want to work and clients want to do business. For more than 25 years, many of the world’s top brands, financial institutions and leading nonprofit organizations have partnered with us to maximize the value of their customer portfolios. Our clients include: GEICO, Dell, DirecTV, Microsoft, MetLife, Regions, Travelers, the National Multiple Sclerosis Society, the American Cancer Society, and Susan G. Komen to name just a few.

Our employees are engaged in solving complex client issues, and we work hard to ensure that we are keeping our employees happy – these things drive us. Merkle has been experiencing sustained 25% growth since 1989, with revenues of $315M in 2013 and a projected run rate of approximately $360M for 2014. We hire individuals that thrive in a growth environment. We are people centric culture and proud of the recognition we have received including:

Advertising Age A-List: “Agency to Watch in 2012”;

SmartCEO Magazine as a Future 50 Company ’11;

The Washington Post’s Post 200 ’13;

The Denver Post’s Top Workplaces ’13;

Pittsburgh Post-Gazette’s Top Workplaces ’12, ’13;

Baltimore Magazine’s Best Places to Work 2009, ‘10, ’11;

What we need :
Looking for an implementation engineer with deep familiarity in the ad-tech space. We are developing leading edge marketing and analytic solutions leveraging DSPs, DMPs, and Decision Management Platforms. We need smart, enthusiastic, driven individuals to build our team and help implement world class solutions for our clients.

What you will do:
Working with sales and account management staff to assess a prospective client’s technical integration requirements

Working as an Implementation Engineer post sale to on-board new clients Duties include project management, requirements documentation and custom coding

Understanding the client’s business objectives fully and delivering a technical road map to successfully implement a client while meeting all business objectives

Communicating technical concepts and best practices for implementation to non-technical audiences

Being able to offer or develop new methods to successfully integrate a new client based on each client’s unique requirements

Directly communicate with clients in person, via email and telephone

Thinking quickly on your feet in the face of difficult questions and always remaining professional

Required Skills

Experience in the digital advertising technology space is highly desirable.

Outstanding verbal, written and interpersonal communication skills

Thought clarity and the ability to provide technical presentations in a logical and structured manner

Ability to read, develop, debug and deploy solutions using JavaScript, ActionScript, HTML, CSS, JSON

A self-managed work ethic and ability

Entrepreneurial spirit with an ability to lead by example

High level of comfort in deadline driven environments

Ability to travel as required (5-10%)

An eagerness to learn and have fun doing it

A positive and optimistic demeanor

7+ years of professional work experience

BS Computer Science or equivalent experience

Preferred Skills

Prior work experience at a DSP, SSP, DMP, or Ad Network/Exchange is a big plus

Exposure to project management methodologies

Required Experience

Merkle Inc. - 7 months ago - save job