Implementation Manager (Buffalo, NY)
Catholic Health (Buffalo) - Rochester, MN

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The Implementation Manager, HPHS will provide support for and lead the development, implementation, coordination, execution, control, and completion of the multiple initiatives and projects relative to the development of a new organizational structure and operating model that supports the vision for the High Performing Health System (HPHS). This position will support all initiatives and work projects to achieve the goals of the new model including greater integration of the health system and CMP and more active participation of physician leadership in strategic, clinical, and operational decision-making

REPORTS TO: Senior Vice President & Chief Human Resources Officer for the HPHS Implementation Plan and Matrix to HPHS Leadership members

SUPERVISORY RESPONSIBILITIES: None

EDUCATIONAL REQUIREMENTS: · MBA, MHA, or equivalent Masters Degree required · BSN preferred

REQUIRED WORK EXPERIENCE: ·Five (5) to seven (7) years of relevant work experience in healthcare required · A minimum of seven (7) years work experience within a progressive health system of significant size and complexity required · Five (5) years practical experience leading and facilitating performance improvement initiatives, successfully executing deliverables according to established timelines

KEY COMPETENCIES: · Project Management – capable of working with various leaders to ensure key elements of the HPHS Implementation Plan are executed up to expectations and within the specified timeframes. · Change Driver – Emphasizes continuous improvement; influences others to accept new ideas; builds ownership and gains commitment among affected individuals; · Mobilizer of Quality Performance – Translates strategy into action steps and activities; builds alignment and agreement among stakeholders; seeks opportunity for collaboration and integration. · Strong, Authentic Communicator – Able to communicate effectively to myriad audiences in a manner that is clear, credible, and compelling; is viewed by staff as an effective organizational communicator.

MAJOR TASKS, DUTIES & RESPONSIBILITIES: Project Management: · Facilitate the definition of project scope, goals and deliverables and support development of project work plans. · Identify and secure appropriate resources to properly staff project teams, coordinate project staff. · Actively participate in performance improvement projects and gain familiarity with specific operational methodologies (i.e., Lean, Six Sigma, Rapid Cycle Improvement, etc.) Analysis & Problem Solving: · Gather and refine complex data sets and data sources to enable accurate and informative quantitative analyses. · Define analytic approaches and develop analytic understanding of problems to identify issues and opportunities to motivate action. Communication & Relationship Management: · Accountable for providing consistent and timely communications of project status to leadership. · Create and present clear communications highlighting research and analytic findings.

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