Implementation Manager
Inkling - San Francisco, CA

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Inkling is hiring an Implementation Manager to manage our enterprise content solutions. The successful candidate will define and manage content and technical engagements with strategic publishing partners. The Implementation Manager is part of the Content Operations team responsible for growing Inkling’s overall scale of content production.

The Implementation Manager will work closely with our publishing partners to build the future of digital content production and distribution. He or she will help define strategic objectives, find the product features and personnel necessary to achieve them, map out workflows and processes, and help deploy Inkling tools within client organizations.

This role will be Inkling’s point person on complex implementations and will translate requirements and capabilities across organizations.
It’s a multifaceted and engaging job that requires business savvy, technical understanding, creative problem solving, and a dogged determination.

If you're energized by having a direct hand in changing an industry, working with people of many backgrounds to solve tough problems, and engaging both sides of your brain every day, then the Implementation Manager role might be right for you.

Responsibilities:
Coordinate internal requirements for product features, back-list conversion, and enhanced / new content that achieve strategic objectives

Consult with publisher to define processes that adapt publisher skills and roles to Habitat, leverage product features on more innovative content, learn how they integrate Habitat with other systems, develop tracking milestones, and resolve risks

Project manage internal content efforts that may involve training and documentation, customized design, content architecture consultation, or communications with service providers

Skills and Experience:
6+ years of experience managing complex, multi-group, multi-disciplinary projects

Expertise in structuring goals and milestones, defining workflows, and planning resources

Experience writing Statements of Work that manage scope while delighting clients

Impressive communication skills, both verbal and written, with a strong persuasive ability

The ideal candidate will have worked as a Program Manager, Project Manager, or Product Manager within creative or technical fields such as publishing, software, or consulting

This role will involve frequent domestic travel.

Inkling - 20 months ago - save job - block
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