Implementation Specialist
Insidesales.com - Provo, UT

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DESCRIPTION

InsideSales.com develops highly configurable and scalable SaaS solutions for SMB and enterprise organizations to optimize cloud productivity. With a customized MVC infrastructure, our industry-standard LAMP stack and modular-based Linux server environment allow us to rapidly iterate with a wide variety of tools like PHP, MySQL, Apache, HTML 5 and JavaScript.

Overview: We are looking for a talented Implementation Specialist who can provide timely responses to support requests, test for bug fixes, act as internal support between departments, and maintain professional relationships with our clients during the setup and configuration process. The Implementation Specialist is a powerful problem solver, and reports to the Implementation Specialist Manager and will become a technical expert of InsideSales.com products.

Benefits: We offer stellar compensation plans, a fast-growth career track, and sweet benefits-- including medical, dental, life, disability, time-off, a gym membership, creative allowance, cross-function training, and more.

DUTIES

Position Responsibilities:
Work under the direction of the Implementation Consultants and Specialist Manager
Perform setup of all client databases from a technical perspective
Write, edit, and deploy Java Script, XML, HTML etc.
Complete data posts and/or integrations with outside vendors
Works with Manger on technical cases as needed
Drive completion of projects based on established time lines

QUALIFICATIONS

Position Qualifications:
Bachelor's degree in a technical field
1+ years in software technical support
Very high knowledge of MS Office
Able to communicate detailed technical information to clients, customer support, and development teams
Basic HTML, Java Script, XML, HTTP(s)
Ability to quickly grasp and understand technical system issues and their impact upon the underlying business process, resulting in quick resolution to high impact problems
Tech certifications (A+, MCSE, etc)
Knowledge of basic sales processes, metrics, and management techniques Position Responsibilities:
Work under the direction of the Implementation Consultants and Specialist Manager
Perform setup of all client databases from a technical perspective
Write, edit, and deploy Java Script, XML, HTML etc.
Complete data posts and/or integrations with outside vendors
Works with Manger on technical cases as needed
Drive completion of projects based on established time lines

InsideSales.com - 23 months ago - save job - copy to clipboard
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