In Office Reservation Sales Associate1.14.13 class
Starwood Hotels & Resorts Worldwide, Inc - Fall River, MA

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Company

Location

Department

Job Description

Starwood Hotels & Resort Worldwide Inc, Customer Contact Centers

Be a member of a world class organization - jump start your career with us!

Who we are:
In many cases, our Customer Contact Centers are the first contact guests have with one of our 1000 hotels. Our associates' interactions with guests are a critical part of the overall guest experience, and they work to create memorable interactions that bring our brands to life for our guests, before the guests even reach the hotels.

Our nine (9) Contact Centers are in locations covering every time zone across the globe:
Austin, Texas, Fall River MA, Lancaster, California, St. Thomas, Canada, Cork, Ireland, Singapore, Tokyo, Japan, Guangzhou, China and Gurgaon, India. Many of these locations offer flexible work at home programs.

What we offer:
First and foremost - we provide an outstanding culture where you can grow and flourish. As an associate of our Contact Center, you will be a member of a high performing team that also enjoys having fun. We offer extensive training and continuous learning and development opportunities, exceptional benefits, career progression, promotional opportunities, exciting perks such as discounted hotel stays, tuition reimbursement, pay for performance incentives, service awards, fun center activities, hotel visits, various associate reward and recognition programs - the list is simply endless. How you grow with Starwood is only limited by your imagination.

Training will begin Monday MARCH 11, 2013.
Training is 3 weeks M-F 130pm-10pm and 100% attendance and participation is required. After successful completion of training, schedules will be 3:30pm to 12:00am (must be able to work every other weekend)

Requirements

What we are looking for:
Passion to service our guests
Professional and delightful phone manner
Minimum high school or equivalent
Working knowledge of computers and the internet
Good keyboarding skills
Desire to learn
Customer service and/or sales experience
Ability to work flexible shifts (including evenings and weekends)
High School graduate or GED equivalent

What's Next:
Complete the online application and submit your resume.
Candidates selected will be contacted by email.
Please be sure to put a valid email address on your application and check your email regularly.
Please do not attempt to contact our office by phone as it may be more than a week before someone would be able to get back to you.

Jump start your career with us!

In Office Reservation Sales Associate1.14.13 class
Company

Location

Department

Job Description

Starwood Hotels & Resort Worldwide Inc, Customer Contact Centers

Be a member of a world class organization - jump start your career with us!

Who we are:
In many cases, our Customer Contact Centers are the first contact guests have with one of our 1000 hotels. Our associates' interactions with guests are a critical part of the overall guest experience, and they work to create memorable interactions that bring our brands to life for our guests, before the guests even reach the hotels.

Our nine (9) Contact Centers are in locations covering every time zone across the globe:
Austin, Texas, Fall River MA, Lancaster, California, St. Thomas, Canada, Cork, Ireland, Singapore, Tokyo, Japan, Guangzhou, China and Gurgaon, India. Many of these locations offer flexible work at home programs.

What we offer:
First and foremost - we provide an outstanding culture where you can grow and flourish. As an associate of our Contact Center, you will be a member of a high performing team that also enjoys having fun. We offer extensive training and continuous learning and development opportunities, exceptional benefits, career progression, promotional opportunities, exciting perks such as discounted hotel stays, tuition reimbursement, pay for performance incentives, service awards, fun center activities, hotel visits, various associate reward and recognition programs - the list is simply endless. How you grow with Starwood is only limited by your imagination.

Training will begin Monday MARCH 11, 2013.
Training is 3 weeks M-F 130pm-10pm and 100% attendance and participation is required. After successful completion of training, schedules will be 3:30pm to 12:00am (must be able to work every other weekend)

Requirements

What we are looking for:
Passion to service our guests
Professional and delightful phone manner
Minimum high school or equivalent
Working knowledge of computers and the internet
Good keyboarding skills
Desire to learn
Customer service and/or sales experience
Ability to work flexible shifts (including evenings and weekends)
High School graduate or GED equivalent

What's Next:
Complete the online application and submit your resume.
Candidates selected will be contacted by email.
Please be sure to put a valid email address on your application and check your email regularly.
Please do not attempt to contact our office by phone as it may be more than a week before someone would be able to get back to you.

Jump start your career with us!

Starwood Hotels - 17 months ago - save job - block
About this company
323 reviews
Starwood Hotels & Resorts Worldwide knows how to shine a light on hospitality. One of the world's largest hotel companies, it has...