Inbound Call Center Suprvsr
FESG, LLC - New York, NY

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Job Description

Since 1990, we have been a trusted advisor to the nation’s largest health systems, academic medical centers, physician organizations and health plans. We partner with executives, boards and physicians through major health care transformations, bringing deep insights, a collaborative approach and pioneering strategies with proven results. This position leads and manages a team of 30+? associates who work both inbound and outbound calls regarding our products. ? Qualifications: · Minimum of 2 years experience in a call center · Experience managing associates in a fast-paced atmosphere · Ability to evaluate and coach associates · Strong work ethics · Must have a professional appearance · Fast learner with creative problem solving abilities · Goal-oriented and team player · Excellent communication skills · MUST be proficient using the computer We believe in innovative ideas, collaborative thinking, strategic solutions and better outcomes. We’re always looking for talented, visionary individuals to enhance our team and help our clients thrive during a time of dramatic change. We are proud to offer dynamic careers with personal growth, integrity and the opportunity to make an impact on our business and within the community. Qualifications


Additional Information

We seek out outstanding candidates for roles. We look for intelligent, well-rounded individuals who possess strong problem-solving skills, a history of leadership and teaming, a track record of success, and above all, the passion to make a difference in everything they do. Candidates range from recent college graduates to experienced professionals who've worked for a variety of industries and prestigious organizations.

We've found that the best solution to a complex problem often comes from a different perspective or a fresh point of view.

Excellence is achieved through diversity and inclusion. We believe a key factor to our success and the impact we make with our clients is due to the range of points of view and creativity our employees offer.

That's why we want people from diverse backgrounds on our teams.