Inbound Technical Support
Teleperformance - Columbus, OH

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Take inbounds calls from customers needing technical computer support

Duties/Responsibilities:
Do you:
* Have 6 months call center experience or something comparable?
* Love Computers and even enjoy building them?
* Have experience in repairing hardware and software issues?

If you answered yes to any of these questions, Teleperformance wants to speak with you.

Teleperformance USA Offers:
Great pay
Benefits after 30 days
Worldwide Career Opportunities
Various Schedules
Employee Discounts
Opportunity to work with wellknown computer or Fiber Optic Service Provider

We're looking for Technical gurus with experience in:
* Fielding technically complex inbound calls
* Assessing needs of caller in a timely manner and instruct how to correct technical problem
* Resolving issues and complex problems with hardware and software
* Working in a fast paced environment
* Accurately targeting problems and know which situations to escalate up
* Takes responsibility for all problem resolutions

We're currently looking for Technical Support Specialists who love computers just like you.

Qualifications:
* Must have High School Diploma or GED
* Must have previous technical experience
* Must have knowledge of basic computer OS
* Must be able to pass a pre-employment background check and drug screen

Teleperformance - 20 months ago - save job - block
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About this company
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A leading European call center operator and one of the largest in the world, Teleperformance aims to speak the universal language of...