Incident Manager
Horizontal Integration - Minnesota

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This function coordinates the processes and activities that focus on restoring service after an incident occurs. Monitors environment health and the facilitation of high severity incidents to improve the state of service availability and continuity. This function also includes those who operate and monitor computer and peripheral equipment. Coordinates the efforts of all functions to complete scheduled jobs in a timely manner. Documents all problems (hardware, application, facility, etc.) and takes corrective action as required. Interfaces with other departments as required.

This position will perform administrative functions on Hewlett Packard Business Service Management (BSM) version 9, HP Openview Operations for Unix, HP Sitescope, as well as other Enterprise Monitoring Tool sets. Required skills and experience - Minimum of 2 years of HP Business Service Management (BSM) administration experience, HP SiteScope (SiS) administration/development. Additional skills should include Windows Systems administration

Horizontal Integration - 21 months ago - save job