Informatics Analyst
Harvard Pilgrim Health Care - Wellesley, MA

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Provides preparation, development and maintenance of business information solutions and performance metrics that may include: database development, software program development, data management, statistical analysis, and results interpretation/ reporting for a variety of internal and external projects and constituents. Interprets results using a variety of techniques ranging from simple data aggregation, via statistical analysis, to complex data mining. Works with a variety of clients and project and business leaders to identify analytical requirements. Translates complicated and technical analyses into concise and easily understood recommendations and presents those results. Continuously works to revise/improve information capabilities, enhancing existing models and developing new solutions. Responsible for quality and data integrity of information.

Responsible for project analysis, included but not limited to: conceptualization, design, programming, execution, problem identification and resolution, results.

Translate customers (both internal & external) needs/expectations into technical specifications allowing for efficient and accurate database queries and outputs (reports, visualizations, drill-downs).

Develops, designs, manages and analyzes data from all corporate systems; Develops working knowledge of data structure and contents of all required HPHC data sources; Develops working knowledge of technical and software tools required to access, utilize and analyze data from all HPHC systems environments; Assimilates and learns new technical tools, software and data systems to accommodate continuous changes in technical environment; Participates in the design, build-out and UAT of emerging tools for reporting.

Conducts periodic analyses and reports of research findings; Documents and summarizes key actionable knowledge derived from resulting reports.

Ensures reporting for accuracy, including maintaining documentation of processes used to gather and generate information as part of routine QA; Compares to prior reports, and produces analyses to generate actionable information from data; Coordinates validation process by which input data are gathered and resulting reports are generated; Identifies anomalies, prepares explanations, identifies potential trends and issues to be highlighted and addressed.

Continuously assesses information abilities and tools; Works to improve usability and functionality of reports to clearly summarize key metrics to ensure that complex information and data are accessible and easily understood and/or translated to non-experts and experts alike; Designs new or refines existing reports, summaries, ad-hoc reports for multiple areas based upon specific focus or audience.

Creates actionable information that results in identifying trends and opportunities for improvement business performance at appropriate level, incorporating benchmarks and monitoring performance against benchmarks; Explains variances and recommends appropriate course of action.

Responsible for ongoing communication with customers, providing project status, resolving issues, coordinating continued involvement to meet original expectations or jointly agreed upon adjusted expectations.

Participates in various corporate cross-functional teams.

Other duties and projects as assigned.

Bachelor’s degree or equivalent in Business, Finance, Epidemiology or Biostatistics

Five years related professional experience involving reporting/ financial and/or clinical roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Required Skills

Required Experience

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