Information Receptionist
Department Of Agriculture - Lincoln, MT

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A career with the Forest Service will challenge you to manage and care for more than 193 million acres of our nation's most magnificent lands, conduct research through a network of forest and range experiment stations and the Forest Products Laboratory, and provide assistance to State and private forestry agencies.

It's an awesome responsibility - but the rewards are as limitless as the views.

This position is being concurrently announced under Merit Promotion Announcement Number 13-01120004-1242-G-DC. Current or former Federal employees may apply to both announcements, but should be sure to apply to the Merit Promotion Announcement in order to avoid losing consideration since different referral criteria apply to each type of announcement. Disabled veterans, candidates with 3 or more years of active duty military service, and candidates eligible for special hiring authorities may apply to the Merit Promotion Announcement if they meet the criteria outlined in the announcement and submit supporting documentation.

This position is located on the Lincoln Ranger District of the Helena National Forest. This position serves as the Information Receptionist and is responsible for quality external customer service. The Ranger District is a destination Ranger District due to the addition of a life size 830 pound grizzly bear mount in the front office where visitation runs between 50 – 80 people per day through Memorial Day through hunting season. The Information Receptionist serves the public as in interpretive education of the grizzly bear, bear awareness, living with bears, and bear biology. The Information Receptionist also serves the public with firewood permit and map sales as a collection officer. Internally, the Information Receptionist serves the Ranger District as the District fleet manager, responsible for taking and reporting daily weather to the National Weather Service, and assisting with time/travel for seasonal employees.

For additional information about the duties of this position, please contact Amber Kamps at 406-362-7000 and akamps@fs.fed.us.

KEY REQUIREMENTS

Must be a U.S. Citizen to apply.

Males born after 12/31/59 must be registered with the Selective Service.

DUTIES:
Duties listed are at the full performance level.

Greets Visitors & responds to phone & written inquiries.

Serves as Collection Officer to sell such items as National Forest maps, Christmas tree permits, 2400-4’s (Forest Product Sale Permits), and Golden Age Passports in accordance with manual and handbook requirements. Is held accountable for the funds collected. Maintains accountability records as required.

Uses word processing and office equipment.

Use of database and spreadsheet software.

Arranges Displays of information in reception area.

QUALIFICATIONS REQUIRED:
You must possess the Basic Requirements identified below to be considered eligible for this position. Transcripts must be provided for qualifications based on education. Your application or resume must clearly show that you possess the appropriate experience requirements.

GS-4: One year of progressively responsible clerical, office, or other work which provided the knowledge and skills needed to perform the duties of the position being filled; associate's degree or two years of successfully completed education above high school; and/or combinations of successfully completed post-high school education and experience. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. Examples of qualifying experience are: 1 year of general experience, performing office work such as answering telephone calls, filing, typing, checking e-mails, opening mail, routing mail, making copies and scheduling meetings.

To receive consideration for this position, you must meet all qualification requirements as of the closing date of the announcement.

REQUIREMENTS:
Must be a high school graduate or equivalent

May be subject to satisfactory completion of one year probationary or trial period.

HOW YOU WILL BE EVALUATED:
You will be evaluated based on the category rating procedure as defined in the USDA Demonstration Project Plan. Applicants who meet the basic minimum qualification requirements established for the position will be placed in the Eligible category. Eligible applicants will be further evaluated against criteria for placement in the Quality category. This evaluation is based on the level of your experience, education, and/or training as determined by your responses to the Occupational Questionnaire. Applicants with veterans’ preference are listed ahead of applicants who do not have veterans’ preference within each category.

Clicking the link below will present a preview of the application form; i.e. the online questionnaire. The application form link below will only provide a preview and does not initiate the application process. To initiate the online application process, click the "Apply Online" button to the right.

To view the application form, visit: https://fs.usda.ntis.gov/cp/?event=jobs.previewApplication&jobid=98d47400-7ba5-4aad-85b7-a12d00fa0497

BENEFITS:
The Federal Government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at: http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc
.

OTHER INFORMATION:
Relocation expenses are not authorized.

This is a bargaining unit designated position.

Career Transition Assistance Plan(CTAP) or Interagency Career Transition Assistance Plan (ICTAP): If you are claiming CTAP/ICTAP eligibility, provide proof of eligibility. CTAP/ICTAP eligibles must meet the agency's definition for a quality candidate to be considered. Information about CTAP/ICTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp .

BACKGROUND INVESTIGATION AND FINGERPRINT CHECK: Selection and retention in this position is contingent on a successfully adjudicated FBI National Criminal History Check (fingerprint check) and a background investigation.

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