Information Research Assistant
Munson Healthcare - Traverse City, MI

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SUMMARY

The Information Research Assistant is responsible for the daily technical, support, and administrative functions of the Department of Library Services.

These tasks include but are not limited to:
Serials Control, Circulation System Services, Document Delivery Services, Current Awareness Services, Acquisitions and Cataloging, Information Desk reception, basic reference services, basic bibliographic instruction, and oversight of clerical and volunteer staff.

QUALIFICATIONS

Required:
Bachelors Degree in the Health Sciences and 2 years experience in a hospital or community health library

Knowledge of medical terminology

Demonstrated knowledge of basic library hardware and software applications

Experience in Microsoft Office and the Internet

Excellent written communication skills with emphasis on detail and accuracy

Excellent interpersonal skills as well as demonstrated individual and team leadership skills

Strong customer service orientation

Ability to prioritize competing demands

Strong organizational skills

Ability to lift and move resources

ORGANIZATION

Reports to the Senior Information Research Specialist

Assists in training and coordinating work assignments for the clerical and volunteer staff

AGE OF PATIENTS SERVED

No clinical contact with in-house patients

SPECIFIC DUTIES

1.

Supports the mission statement of MMC:
Munson Medical Center is the core of a regional health

system. In partnership with physicians, we provide quality, compassionate, comprehensive and cost-effective services for improvement of the health of our patients and the communities we serve.

2.

Embraces and supports the CQI philosophy of Munson Medical Center: We are committed to the name

"Munson" meaning excellence.

We will provide services that meet our customers' requirements every

time.

3.

Adheres to exceptional Skills with People (ESP) House Rules at all times.

4.

Acknowledges that safety is a self-responsibility.

Knows the physical requirements of the job and work

within those guidelines.

Performs job duties safely at all times, utilizing learned body mechanics and

transferring/lifting techniques.

Plans actions to promote safety.

Reports any unsafe situation/equipment

according to Hospital procedure.

5.

Maintains all aspects of Document Delivery Services for the department.

6.

Maintains Circulation System records and processes overdue notices.

7.

Provides point of contact customer service by staffing the Information Desk.

8.

Maintains organization of Library resources.

9.

Maintains Serials Control by checking in, claiming, and maintaining serials collection.

10.

Assists in acquisitions and collection development by providing materials processing services and

inventory control.

11.

Maintains Current Awareness Services.

12.

Supervises clerical and volunteer staff by planning and organizing daily activities.

13.

Provides basic reference services by utilizing electronic and print resources.

14.

Provides basic bibliographic instruction of electronic resources available in the department.

15.

Maintains department manuals and loose leaf resources.

16.

Compiles monthly statistics as assigned.

17.

Participates in ongoing continuing education for professional development.

18.

Performs other duties as assigned.

Munson Healthcare - 22 months ago - save job
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