Information Specialist I
Texas Department of Family and Protective Services 3.3101 reviews - Austin, TX

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This position is selected by and reports to the manager of the Public Information, Education, and Training Group in the Immunization Branch. Under the supervision of the manager, this position develops and provides up keep to the Immunization Branch website and various webpages for the Immunization Branch and vaccine programs. This position creates, organizes, maintains electronic information, and performs other duties as assigned. This position interacts routinely with Immunization staff of all levels and across all programs. This position works to improve and expand the accessibility and usability of information for Immunization employees and the public.

Essential Job Functions:
60% Website updates: Design, develop, implement, maintain, and manage Immunization Branch and vaccines programs’ websites. In collaboration with subject matter experts in the Immunization Branch, ensures that the immunization website contains accurate, up to date information and is easy to navigate. Works with contractors to perform quality assurance on educational campaign websites and webpages, transfer files to DSHS, and to upload final websites on the servers where they will reside. Performs online metrics tagging and runs analytics reports and profiles. Gathers, analyzes, and organizes complex program information. Develops, edits, and writes program information in plain language and using best usability practices for use in websites and publications. Has a working knowledge of web content management systems. Uses computers, HTML editors, screen and page design tools, creative writing and editing to enhance the usability, readability, attractiveness, and accessibility of program webpages and electronic documents. Uploads files to agency servers, coordinates web publications, analyzes resources and training required to complete web projects. Coordinates with agency divisions, including Immunization Branch programs, General Counsel Division, Office of Communications, Web Services, and information technology staff to determine agency current policies, requirements and guidelines for publishing websites and online information. Promotes, monitors, and ensures that respect is demonstrated for cultural diversity and accessibility for persons with disabilities (Section 508). 30% Responsible for all editorial, production, publishing and distribution of the Immunization Branch newsletter, The Upshot Online. Coordinates with article writers on submission of articles. Proofreads and edits to maintain the quality of the newsletter. Uses available software to format the online newsletter and meets publishing deadlines. 5% In collaboration with the training coordinator, performs training-specific activities, including coordination and audio-visual set up of regional program managers meetings. 5% Other duties as assigned. Which includes but are not limited to, actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations Plan (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge Skills Abilities:
Knowledge of: Knowledge of Flash, web analytics, and multimedia Knowledge of accessing and maintaining third-party hosting accounts Knowledge of informational or creative writing and editing Knowledge of website layout principles and design Skill in: Skill in using online publication systems, and ability to write/edit basic HTML code, XML-based formats and documents, and Cascading Stylesheets Skills in structural query language (SQL). Skills in Microsoft Office Suite applications, including Microsoft Access Skill in website content management Ability to: Ability to use the following software: • Windows and MS Office Suite. • Dreamweaver. • Photoshop. • InDesign • Adobe Acrobat Professional. •Adobe Creative Suite. Ability to create quality webpage and screen layout Ability to prepare, select, and size illustrative material Ability to convert files, such as from InDesign to Adobe Acrobat Ability to communicate effectively in standard English verbally and in writing Ability to understand and clearly present complex written material for a variety of audiences in plain language Ability to prioritize tasks and meet deadlines Ability to create completed written or electronic materials on short notice Ability to work with diverse parties to gather needed information and to maintain good working relationships

Registration or Licensure Requirements:

Initial Selection Criteria:
• Graduation from an accredited four year college or university or comparable formal training. Four years full time experience developing and updating websites may substitute for formal education. • Experience with designing, structuring, and uploading websites

Additional Information:
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS employee service center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. req 223106

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