Job Description: The ITSC Help Desk Support Specialist’s role supports company users and coordinates with co-workers to determine how request orders will be assigned and ensure all repairs and issues are properly completed and addressed in a timely manner. In this role, the person will be required to provide technical software, hardware and network problem resolution to users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. ...
The Babcock & Wilcox Companies - 20 months ago
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