Information Systems Manager
Neighborhood Trust Financial Partners - New York, NY

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Neighborhood Trust Financial Partners is a nonprofit financial services organization dedicated to economic opportunity for the working poor. Over our 15-year history Neighborhood Trust has made a significant impact in the lives of low-income New Yorkers by providing financial advisory services and tailored financial products. As part of our exciting plans to scale our organization we are embracing a new technology-oriented approach. The Information Systems Manager will lead this effort by identifying how we can use technology both to increase our efficiency and to improve our outcomes. The Information Systems Manager will also develop recommendations for all technology decisions related to program services, performance management, impact evaluation, and organization-wide MIS and will be responsible for implementation of these decisions.

  • Conduct research on technology innovations in the financial service and social service sectors
  • Identify technological solutions to enable NTFP to achieve scale objectives
  • Manage Information Systems for Neighborhood Trust:
    - Assess Neighborhood Trust's use of technology
    - Make recommendations on new technology opportunities
    - Implement technology projects
    - Manage relationship with IT by Design and other technical consultants
  • Manage, maintain, and improve Salesforce database
  • Build NTFP program reporting (including dashboards, program monitoring and funder reports) using data from Salesforce, ETO, and CU Gold databases
Required Qualifications
  • Strong interest in identifying creative ways to use technology to achieve social outcomes
  • Ability to work with non-technical program staff to understand and support their needs in build-out of database and related technology solutions
  • Strong project management skills
  • Two years of experience managing information systems
  • Knowledge of SQL and Microsoft Access
  • Ability to rapidly learn new tools and systems
Additional Preferred Qualifications
  • Salesforce Admin experience
  • Knowledge of APEX
  • Familiarity with nonprofit program reporting and outcomes tracking