The City has an immediate need to hire a qualified IS Specialist to work in a temporary part-time capacity (20 hours/week). This position will be assigned projects and duties in the areas of networking, systems, and application integration. Prompt application is encouraged as this position will be open until filled and may close at any time.
The ideal candidate will have experience in designing and maintaining a Cisco Call Manager environment and experience designing/maintaining a VMware environment.
Essential Job Functions:
Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.
Characteristic Duties and Responsibilities: Plans for, installs, and maintains all applications, systems, and networks, while effectively managing associated security and disaster recovery requirements; conducts periodic preventive maintenance and diagnostic testing on all software and hardware systems
Utilizes project management methods to ensure projects are planned appropriately and completed within established guidelines.
Provides back-up support for the Service Desk and resolve escalated incidents; Provides emergency support for system outages or City disasters at any time as required.
Knowledge, Skills and Other Characteristics: Knowledge of technical support requirements for current networks, systems, and applications used in the City
Knowledge of current computer programs and applications used in a municipal environment
Knowledge of project management principles and practices
Skill providing operational and technical support for computer networks, systems and applications
Skill in understanding business requirements and ability to translate them into systems solutions
Skill in analyzing data and technical systems, and debugging
Skill coordinating repair and technical support with appropriate internal and external resources
Skill providing formal and informal training and support to system users
Skill in current system, network, application and programming design,
Skill in organizing and managing complex projects, multiple deadlines, and competing priorities
Skill writing, interpreting and explaining complex manuals and technical documentation
Skill establishing and maintaining effective working relationships with other department staff, other City employees and the public
Ability to contribute to a team-work oriented environment through effective customer service principles and practices
Ability to resolve escalated service desk incidents
Working Conditions: Regularly required to lift 40 pounds and carry 25 pounds.
Occasionally required to work in confined spaces.
Licensing/Certification Requirements: MCSE, CCNP, PMP, and/or ITIL certification (or comparable or higher level certification in similar areas) are desirable.
A valid California Drivers License
An Associate’s Degree in Information Systems, Computer Science, or a closely related field and three (3) years recent and progressively responsible professional computer and network experience consisting of application, network, programming and/or system design, installation, and maintenance, or an equivalent combination of education and experience.
Experience designing and maintaining a Cisco Call Manager and/or VMware environment is preferred.
The Human Resources Department will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (310) 524-2381 no later than seven (7) calendar days before the test date.
City of El Segundo, CA - 15 months ago