Title Information Systems Specialist III Job # 14654BR Job Function Technician City Phoenix State Arizona Country United States FT/PT Full Time Qty 2 Job Description ARINC Managed Services is a leading provider of IT Maintenance Services. We are presently seeking an Information Systems Specialist for our Phoenix, AZ location. Candidate will provide technical support for computers and associated networks; troubleshoot and repair personal computers and associated peripherals; and assist in analyzing failed equipment.
Additionally candidate will assist in installation projects and special projects.
All candidates must have solid working knowledge of computers and associated networks. Basic knowledge of troubleshooting, servicing, and repairing personal computers. Customer contact with proactive interaction and interactive skills of troubleshooting customer needs. Needs few details on routine and project work assignments. Supervision and guidance only when needed. This position is shift based. The shifts include 7 day coverage and pager support. Qualifications Requires three plus years experience as a field service technician in a technical support capacity. Experience supporting various hardware and peripheral components in an on-site environment. Experience in network connectivity/cabling, and networking hardware such as routers and switches. Experience working directly in customer service environment. Criminal background check and AOA Security Clearance is required. Amount of Travel Required for Position None