Information Technology Project Coordinator
Management Science Associates Inc. - Pittsburgh, PA

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Work with client hospital IT, Clinical and Administrative staffs to communicate product functionality options, collect configuration preferences, configure product components, test and troubleshoot issues

Assist in giving product enrollment presentations, along with setting project goals and milestones for customer and internal staffs

Act as the main point of contact for components of specific customer accounts

Focus on executing and validating product enrollment process and evolving standard operating procedures

Work with management to develop and enhance current systems and procedures, track resources/costs, and establish time-frames for deliverables/receivables

Solicit & collect client feedback for product enhancement consideration

Maintain technical, business and domain competency as required to interact with IT, Clinical and Business staffs

Assist in the generation of Functional Specifications for new product modules and product enhancements

Focus on maintaining product training materials and conducting product training

Provide product support via helpdesk model

Develop commanding knowledge of MSA clinical products to accomplish points above

Required Skills

Requires a four-year degree in Computer Science, Information Technology, Business Administration, or Nursing, or equivalent experience

Minimum of two years practical experience in information technology, preferably within the hospital environment with at least one year of experience in a technical project leadership role

Experience interfacing clinical applications (HIS, EMR, LIS) within a hospital system including working understanding of network topology

Experience with HL7 (ADT & ORU) and Web Services

Experience with data management and relational databases (SQL Server) including ability to write SQL and understand/use data models

Experience with product implementations and ability to demonstrate excellent oral and written communication skills

Working knowledge of Clinical System lifecycle

Strong trouble shooting abilities to interact technically with clients and internal staff

Must be able to exhibit strong organizational, multi-tasking and detailed oriented skills along with success under pressure

Experience as a medical professional, specifically in Solid Organ or Blood and Marrow Transplantation a huge plus

Required Experience

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