Information Technology Specialist (NETWORK)
Court Services and Offender Supervision Agency for DC 3 reviews - Washington, DC

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Are you ready to increase public safety, prevent crimes, reduce recidivism, and support the fair administration of justice in close collaboration with the District of Columbia's community? The Court Services and Offender Supervision Agency (CSOSA) has an opening for a Information Technology Specialist (Network), to join our dedicated team and gain invaluable experience working in the public interest to support the fair administration of justice. CSOSA presents our nation's capital with a unique opportunity to create a new level of offender supervision, which in turn will provide a safer environment for our citizens.

This vacancy announcement may be used to fill future vacancies for identical positions within the next year.

Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for Court Services and Offender Supervision Agency applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on .


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(The duties described reflect the full performance level of this position)

Designs, develops and maintains one or more local area network (LAN) systems. Ensures that the systems are designed, maintained, and operated to meet local and national standards. Provides in-house technical expertise for the resolution of technical problems. Manages LAN resources.

Installs, configures, troubleshoots, and maintains hardware and software to ensure the availability and functionality of the systems. Recovers data in the event of hardware or software failure.

Plans and delivers customer support services, including installations, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.

Performs work involved in applying analytical processes to the planning, design, and implementation of new and improved information systems to meet the business requirements of customer organizations.
Provides day to day management of various network devices such as Juniper Netscreen Firewall systems, CISCO routers, switches, and IDs devices.
Performs needs analyses to define opportunities for new or improved business process solutions. Consults with customers to identify and specify requirements, and to develop overall functional and systems requirements. Develops cost estimates of new or modified systems and plans their implementation.

Knowledge of Storage Area Network architecture required to serve as agency technical expert to use File Cache Accelerator and other security systems and Storage Area Network architecture.
Knowledge of File Cache Accelerator Logical Unit Numbers required to serve as Agency expert and use Logical Unit Numbers on the File Cache Accelerator to individually map to specific servers in the Storage Area Networks by using standard fibre channel networks.
Skill in switched fabric networks required to serve as Agency expert to develop switched fabric networks that form a mesh network with devices being on the "edges" of the mesh, and to use zone management in director class switch level fiber switched environment as a central switch to other fabrics in the network.
Knowledge of network attached storage (NAS) required to serve as Agency technical expert and develop Agency NetAppliance Filers using Network Appliance innovative Data ONTAP, microkernel OS and Write Anywhere File Layout file system for security access, backup, recovery.
Skill in Network Data Management Protocol backup and recovery with VERITAS NetBackup BusinesServer required to serve as Agency expert and use NetBackup BusinesServer as a performance backup and recovery solution for UNIX, Windows NT and Windows 2000 workgroups, and to use Data Protection Management 2006 to back up the SQL Server database.

Qualifying experience for the GS-13 level includes one year of specialized experience at least equivalent to the GS-12 level. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform the duties of the position successfully. Examples of specialized experience include experience analyzing a number of alternative approaches when advising management concerning major aspects of IT system design. The experience demonstrates accomplishment of computer project assignments requiring knowledge of computer requirements and techniques pertinent to the position to be filled.

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You will be rated based on your qualifications for this position as evidenced by the education, experience and training you report relative to this position which shows that you possess the knowledges, skills and abilities required. Paid or unpaid experience will be considered.

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LOCATION: Court Services and Offender Supervision Agency (CSOSA), Office of Information Technology, Washington, DC.
BACKGROUND INFORMATION: The National Capital Revitalization and Self-Government Improvement Act of 1997 established CSOSA as a federal executive branch agency on August 5, 2000. CSOSA is devoted to increasing public safety, preventing crime, reducing recidivism, and supporting the fair administration of justice in close collaboration with the community. CSOSA enhances decision-making and provides effective community supervision, thereby ensuring public confidence in the criminal justice system. CSOSA presents our nation's capital with a unique opportunity to create a new level of offender supervision, which in turn will provide a safer environment for our citizens. We are currently seeking well qualified individuals who share this devotion.
If you would like to learn more about CSOSA's mission, strategic goals, employment opportunities, and other information, we encourage you to visit our website at
Relocation expenses are not authorized.
Recruitment bonus is not authorized.
Bargaining Unit Status: Eligible
Basis of Rating: Your application will be rated under Category Rating Procedures. This method has been recommended to agencies for use as part of the President's Memorandum on Hiring Process Improvement. In Category Rating, an agency will have no fewer than two rating categories - usually three. They may be named differently but are generally representative of the Most Highly Qualified, Well Qualified and Minimally Qualified. You will be placed in one of the categories based on your answers to the experience and ranking questions and other factors such as:

  • Breadth and scope of competencies/KSAs
  • Increased levels of difficulty or complexity of competencies/KSAs
  • Successful performance on the job
  • Level of the job
Your answers to the experience and ranking questions MUST be supported by your resume.
Drug Testing: Appointment may be subject to random drug testing after selection.
How to Apply: The primary method of applying for this vacancy is online via the Internet at If you do not have access to the Internet, you are strongly encouraged to visit your library, state employment commission, or a commercial establishment that provides Internet access to apply online. If you are unable to apply online, you may call the contact phone number listed on this announcement to obtain a copy of the vacancy announcement, applicant qualification form (Form No. F-15566-AVUE), and instructions for completing the form. No other form of application will be accepted.

Applicants submitting proof documents can electronically attach them, or scan and attach them, to the employment application. If this is not possible, copies of documents can be faxed to 253-573-9869, or mailed to the following address: CSOSA, c/o Avue Technologies Corporation, ATTN: Direct Services, 1145 Broadway Plaza, Suite 800, Tacoma, WA 98402. All faxed or mailed proof documents must be identified with applicant's name and vacancy announcement number.

Applications and supporting documents must be submitted by 11:59 p.m. Eastern Standard Time on the closing date of the announcement to receive consideration.

Applicants who apply online will automatically receive email acknowledgement of receipt of their application.
Applicants must submit a complete application package by the closing date of this announcement.
Evaluation Methods: Your application will be evaluated according to the extent and quality of experience, education, and training. If you meet the basic qualification requirements, your application/resume will be evaluated against the knowledge, skills, and abilities required for this position. This evaluation determines which candidates will be referred to the selecting official for consideration.
EQUAL OPPORTUNITY EMPLOYER: Except where otherwise provided by law, there will be no discrimination because of color, race, religion, national origin, politics, marital status, disability, age, sex, sexual orientation, membership in an employee organization, or on the basis of personal favoritism.

CSOSA is an Equal Opportunity Employer.
REASONABLE ACCOMMODATIONS: Court Services and Offender Supervision Agency welcomes and encourages applications from persons with physical and mental disabilities and will reasonably accommodate those needs. If you need a reasonable accommodation for any part of the application and hiring process, please notify the CSOSA Office of Human Resources. The decision on granting reasonable accommodation will be on a case-by-case basis. The Agency is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Court Services and Offender Supervision Agency.

BENEFITS: A variety of health insurance plans; retirement system with investment options; paid holiday; paid sick and annual (vacation) leave; life insurance; subsidized transportation, flexible work schedule, training and development opportunities, family/worklife program, etc.
A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation, drug testing, and favorable adjudication.

Failure to successfully meet these requirements will be grounds for termination.
Selective Service Registration: As a condition of employment, all male applicants born after December 31, 1959, must have registered for the selective service. If selected for this position, the applicant must sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.
Direct Deposit: All Federal employees are required to have Federal salary payments directly deposited into a financial institution of their choosing.
U.S. Citizenship: Applicants must be U.S. citizens or nationals.
Applicants must meet all qualification requirements by the closing date of this announcement.
Generally, preference is granted to veterans who entered military service prior to October 14, 1976; or served on active duty during the period from August 2, 1990, through January 2, 1992, and who are otherwise eligible; or who served on active duty during the period beginning September 11, 2001, and ending on the last day of Operation Iraqi Freedom; or who have served in a military action for which they received a Campaign Badge or Expeditionary Medal. This includes the Armed Forces Expeditionary Medal (AFEM) awarded to those who participated in Operation Joint Endeavor or Operation Joint Guard. Also, you may be entitled to veterans' preference if you are a disabled veteran; you have received a Purple Heart; you are the spouse or mother of a disabled veteran; or you are the widow, widower, or mother of a deceased veteran. You will need to submit a Standard Form (SF) 15 and proof of your claim.

If you are claiming 5-point veterans' preference, or you are applying for consideration under the Veteran Employment Opportunity Act or Veteran Readjustment Authority, you must attach a copy of your DD-214 "Certificate of Release or Discharge from Active Duty" or other proof of eligibility. If you are applying for consideration under the 30% or more Disabled Veteran Authority, you must attach a SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.
If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the CTAP or ICTAP must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position and meet the mid-level of the crediting plan for all factors or the established cutoff score. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Appointment may require completion of a one-year probationary period.