Information Technology Specialist (Security)
National Aeronautics and Space Administration - Cleveland, OH

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NASA, the world's leader in space and aeronautics is always seeking outstanding scientists, engineers, and other talented professionals to carry forward the great discovery process that its mission demands. Creativity. Ambition. Teamwork. A sense of daring. And a probing mind. That's what it takes to join NASA, one of the best places to work in the Federal Government.

This position is primarily responsible for managing the NASA Glenn IT security incident response program and providing computer forensic and other technical support to network intrusions, administrative investigations, counter intelligence investigations and other criminal investigations. This position requires liaison between the NASA Glenn Office of the CIO, IT Security and both the OIG¿s Computer Crimes Division (CCD) and NASA¿s Counter Intelligence Office as it relates to ongoing investigations and their reliance on digital evidence. The position is also responsible for maintaining the information technology systems used by IT Security and keeping abreast of new and developing information technologies as they apply to IT Security¿s intrusion mitigation and computer forensics missions.

Relocation services may or may not be provided for this position.

This position is eligible for the bargaining unit.


A one-year probationary period may be required

Occasional travel may be required

Position subject to a pre-employment drug test

Position subject to pre-employment background investigation

Successful completion of a security investigation will be required

This position applies expert knowledge of data structures, operating systems, and software applications to perform highly specialized computer forensic investigative tasks, such as developing and employing automated processes to identify patterns of numbers signifying bank accounts, phone numbers, social security numbers, dates of birth, credit card numbers, etc. The incumbent is able to use a variety of currently available computer forensic software suites to obtain forensically sound and reproducible results with regard to the acquisition and analyses of digital evidence.

This position conducts investigations that, because of their extreme complexity, require use of special investigative methods and techniques, and require a high degree of originality and initiative. Additionally, a senior examiner needs to demonstrate a solid knowledge of the laws, regulations, and rules relative to the specific investigation being supported. Given the inherent complexity of information technology and the dynamic nature of many of the problems needed to be addressed, the examiner must be able to effectively collaborate and communicate with other technical and non-technical personnel to formulate and execute successful solutions.

This position manages the NASA Glenn IT Security Incident Response program and reports directly to the NASA Glenn Chief Information Security Officer. The general duties include management of the lifecycle of security incidents while adhering to Agency systems standards, procedures and policy. This position assigns and reviews all work for junior forensic examiners and incident response analysts.

The Incident Response Manager participates on all Agency boards and working groups related to incident response and technical forensic issues. The incumbent is expected to maintain expertise in all Agency and Governmental policy related to IT security as well as expertise in Federal Law related to network intrusions. In addition, the IR manager maintains liaison with the NASA Security Operations Center and other Agency Incident Response Managers.

The incumbent provides expert analysis and advice on complex program related information technology (IT) issues or problems where new analytical techniques must be developed to identify and evaluate findings and how this affects computer forensic examinations. The incumbent, based on operations and changing program requirements, identifies relevant issues. He or she collects relevant information from many varied sources, some of which are difficult to access and makes authoritative recommendations.

The incumbent analyzes, plans, and coordinates major hardware acquisitions to meet current and future business requirements. He or she reviews studies and recommendations from other Information Technology specialists, analyzes long-range equipment needs against known mission requirements for technological advances and costs, and makes recommendations to management.

The incumbent serves as a technical expert on the planning and coordination of activities required to design, implement, and support operating systems through procurement and installation of appropriate systems software. Leads a major operating systems project, such as installing new operating environments or implementing new operating systems patches, upgrades, and releases. Particular emphasis is placed on operating systems used by NASA to support its missions.

Applicant must have one year of specialized experience equivalent to the next lower grade, which has equipped the applicant with the particular competencies needed to successfully perform the duties of the position described above.

For this position, specialized experience is described as skill in applying advanced IT principles, concepts, methods, standards, and practices sufficient to accomplish assignments such as:

  • Developing and interpreting policies, procedures, and strategies governing the conduct of computer forensic examinations and planning and delivery services throughout the agency;
  • Providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT and forensic issues;
  • Developing and applying solutions to newly encountered problems; and
  • Making decisions or recommendations that significantly influence important agency IT and forensic policies or programs.
U.S. citizenship is required.

Announcement will be used for both internal and external applicants.

Internal (Status) candidates will be evaluated as follows :
Resumes will be rated by an automated system (Resumix) that matches the competencies extracted from your resume to the competencies identified by the selecting official for the position. Based on the competencies you match, you are placed in one of three categories identified as 90, 80, or 70 pt. quality categories, which are defined as:

90 pt. Category - Tentative meets (until subsequent confirmation upon referral) the basic qualification requirements identified in the vacancy announcement and has experience in the same or similar job that has demonstrated superior proficiency in the primary requirements of the position.

80 pt. Category - Tentatively meets (until subsequent confirmation upon referral) the basic qualification requirements identified in the vacancy announcement and demonstrates satisfactory proficiency in the primary requirements of the position.

70 pt. Category - Fails to meet criteria described in the 80 pt. category.

Additional application guidance is available in NASA's Applicant Guide. .

For the purpose of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), candidates rated in the top quality category are considered well-qualified.

External (Non-Status) candidates will be evaluated as follows :

Same process as Internal (Status) candidates, with the additional procedures related to Veterans:

The Category Rating Process protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet qualification requirements and have a compensable service-connected disability of at least 10 percent must be listed at the top of the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.

NASA offers excellent benefit programs and competitive salaries. To learn more about pay and benefits at NASA, click HERE .

Any applicant tentatively selected for this position may be required to undergo a pre-employment background investigation.

Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. See 'How You Will Be Evaluated' for definition of well qualified.

Federal employees seeking CTAP/ICTAP consideration must indicate their eligibility when applying for a position. The USAJOBS resume asks you to identify your ICTAP eligibility; the NASA Supplemental Information asks you to identify your CTAP eligibility. If you are selected for the position, you must be prepared to submit proof that you meet the requirements for CTAP/ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location.

As a condition of employment, male applicants born after December 31, 1959, must certify that they have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

In order to receive preference in hiring, you must clearly identify your claim for veterans preference on your resume. NASA's Applicant Guide provides the information needed to assist you in determining whether or not you can claim 5 or 10 point veterans preference. You should not submit documents to prove your eligibility for veterans preference at this time. However, you must be prepared to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form) as requested by the Human Resources Office. Veterans preference will only be considered based on what is supported. For instance, if you claim 10-point preference, but are only able to document 5-point preference, you will be considered accordingly. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.

Your USAJOBS account asks you to assign a name to each of your resumes. When you apply to a NASA position, we will show you the text of the resume you have submitted, but we do not maintain the name you have assigned to that resume. If you wish to keep track of that information, we recommend you make note of it at the time you apply.

U.S. citizenship is required. - 2 years ago - save job