Information Technology Specialist
City of Jacksonville, NC - Jacksonville, NC

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Performs routine to complex technical work in the maintenance, and troubleshooting of computer software, hardware, and network-attached devices. Work involves providing identification, resolution, escalation, referral, and follow up on user's desktop, network, and application issues; performing the installation and maintenance of desktops, laptops, servers, printers, and all other peripherals; providing the implementation of system and software upgrades; performing the maintenance of user's network connectivity; providing network administrative duties; tracking and documenting support activities. Provides assistance with VOIP, cell, analog and messaging systems, and networking systems. Provides AS400 and H.T.E. software support. Supports help tickets, VOIP, E-911, email, wireless infrastructure, SAN network and related systems. Requires occasional work after normal business hours and on-call duty.

EDUCATION AND EXPERIENCE: Any combination of education and experience equivalent to graduation from an accredited college or university with major course work in computer science or related field and 6 months to 2 years experience in Information Technology.

SALARY RANGE: $46,703 - $74,725

HIRING RANGE: $46,703 - 60,714

EOE/M/F/D/V.

City of Jacksonville, NC - 16 months ago - save job - - block
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