Information Technology Specialist
Department Of Justice 265 reviews - Detroit, MI

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INFORMATION TECHNOLOGY DIVISION

The United States Marshals Service is the nation’s oldest and most versatile federal law enforcement agency. The missions of the Service include protection of the judiciary, court security, witness security, asset seizure and forfeiture, apprehension of fugitives, prisoner transportation and custody.

Vacancy ID: 785870

Job Title: Information Technology Specialist, GS-2210-13

Promotion Potential: 13

Duty Location: Detroit, MI United States 1 vacancy

Open Period: Monday, November 26, 2012 - Friday, November 30, 2012

Salary Range - $88,940.00 - $115,621.00 Annually

Who May Apply: You may apply as an Open Competitive candidate if you are a US Citizen.

KEY REQUIREMENTS

U.S. Citizenship Required.

Relocation expenses are not authorized

Must pass a pre-employment security investigation and drug screening.

A one year trial/probationary period may be required.

Must be able to obtain and maintain a Top Secret Clearance

DUTIES:
Planning, developing, and implementing secure, cost-effective IT solutions for customers including responsibility for any classified systems and/or programs.

Facilitating the IT change control process and providing updates on a cyclical basis to ensure implementation of IT services are within budget and schedule.

Serving as an escalation point to ensure appropriate Help Desk and Break.Fix response.

Assist users in research and development of new technologies that will support operations.

Evaluating technology alternatives, assessing each established criteria, and recommending the best possible solution to the customer.

Developing, implementing and executing project plans; tracking project status, identifying and mitigating risk, and adjusting project plans as required.

QUALIFICATIONS REQUIRED:
Basic Requirements

In order to qualify, applicants must have IT-related experience demonstrating each of the four competencies listed below:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Minimum Qualifications

In addition to the basic requirement above, applicants must qualify for this position via the experience described below.

Specialized Experience : One year of specialized work experience equivalent to the GS-12 grade level in the Federal service performing the following duties:

Utilizing knowledge of IT methods and practices sufficient to perform routine assignments;

Identifying and resolving issues and problems, and provide information and assistance to customers;

Applying systems security methods and procedures to ensure the application of appropriate security measures to the assignment;

Performing operating systems installation and configuration procedures sufficient to install updates and fix existing problems;

Using system administration methods and procedures to monitor and troubleshoot systems availability; and

Preparing a variety of technical documentation for operational and functional uses.

(If appropriate): Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.htm

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

All qualifications requirements for this position must be met within 30 days of the closing date of this announcement.

HOW YOU WILL BE EVALUATED:
Your application will be evaluated and rated under DOJ’s Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified . Names of all candidates in the best qualified category will be sent to the hiring official for employment consideration. Candidates within the best qualified category who are eligible for veteran preference will receive selection priority over non-veteran preference eligibles.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

IT Customer Service.

System Administration.

Technology Assessment and Implementation.

Written Communication.

Oral Communication

This job opportunity announcement may be used to fill additional vacancies.

BENEFITS:
The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. This link provides an overview of the benefits currently offered to Federal employees: http://www.usajobs.gov/EI/benefits.asp#icc

OTHER INFORMATION:
Interagency Career Transition Assistance Plan (ICTAP). The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at:

http://www.opm.gov/rif/employee_guides/career_transition.asp#ctap

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov .

Veteran Preference: If you are entitled to veteran preference, you should indicate the type of veteran preference you are claiming on your résumé.

In order to verify your veteran preference entitlement, you MUST submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); official statement of service from your command if you are currently on active duty; or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions.

In addition, if you are a disabled veteran, a Purple Heart recipient, or widow/widower of a veteran, the spouse of a disabled veteran or the natural mother of a disabled or deceased veteran, you must submit a Standard Form (SF) 15, "Application for 10-Point Veteran Preference," and the other required documentation identified on the reverse side of the SF-15 to support your preference claim.

Although veteran preference points are not assigned under the category rating procedures described under "How You Will Be Evaluated," veteran preference eligibles are listed ahead of non-veterans within each category for which they are qualified. In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest quality category (i.e. Best Qualified).

EEO Statement:
The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non-merit factor.

Reasonable Accommodation Statement:
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Our office places a high value on diversity of experiences and perspectives and encourages applications from all qualified men and women from all ethnic and racial backgrounds, veterans, LGBT individuals, and persons with disabilities.

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According to the Department of Justice, price fixing, bid rigging, and market allocation by individuals or companies are felonies currently...