Albany College of Pharmacy and Health Sciences Information Technology Services Department is seeking qualified candidates for the position of IT Support Specialist. The Specialist is responsible for the installation and support of public and staff desktop computers and peripherals, student laptop/netbook loaner program support, smart classroom/presentation room support, and other technical services. In addition, the Specialist creates and manages the disk images and performs imaging of library workstations; researches and recommends hardware, software and related equipment; troubleshoots for hardware, software and connectivity issues; provides instruction for staff and student users as needed; and communicates directly with vendors to collaboratively resolve technical support issues for systems when appropriate.
AAS degree or IT certification, one year of directly related experience, and valid A+ and Network + certifications from CompTIA required. Equivalent combination of education and experience will be considered. Experience with Microsoft Operating Systems, installing and configuring PC workstations, and installing and updating software and hardware is required. This position will involve interacting with other staff, academic professionals and students. A high degree of professionalism is required. Some limited evening/weekend work is required.
Human Resources Department
Albany College of Pharmacy and Health Sciences
106 New Scotland Ave.
Albany, NY 12208
ACPHS is an Equal Opportunity/Affirmative Action Employer.
Albany College of Pharmacy and Health Sciences - 8 months ago