Infrastructure Monitoring Technician
RBS Citizens Financial Group - Riverside, RI

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Job Description

Job Title: Infrastructure Monitoring Technician
Job ID: 392481
Location: Riverside, RI
Full/Part Time: Full-Time
Regular/Temporary: Regular Return to Previous Page Responsibilities Responsible for the maintenance, updating, and support of all activities associated with the 24 x 7 centralized Enterprise Monitoring systems. Responsible to implement and test updates to software and agents. Respond to internal customer inquiries within required SLAs with complete and accurate information. Participate in documentation and project efforts as needed to support the goals of the Service Protection & Enterprise Monitoring organizations. Qualifications
Experience in an IS or Network operations environment with a demonstrated customer focus.

Possessing a positive innovate creative determined attitude

Intellectually curious.

Willingness to be wrong/right.

Open to working with and learning from others.

Ability to understand big picture and how that translates to job responsibilities.

Demonstrated flexibility and willingness to work in a constantly changing environment.
Willingness to embrace and drive change.

Possessing an Alert mind - the state of being constantly attentive and responsive to signs of opportunity or risk.
Solid understanding of a subset of the following technologies:

Windows 2000 Server, Windows 2003 Server, Windows XP Professional, IIS 5.0, IIS 6.0, FTP, SMTP, Microsoft Visual Studio 2003 .NET, Microsoft SQL Server 2000 SP3a, Crystal Reporting, COM+, Version management – PVCS, MS Source Safe, CVS.

A firm understanding of web application coding utilizing one or more of the following: Classic ASP, ASP.NET, HTML, VB, VBScript, XML, JavaScript, VB.NET, C#, and Cascading Style Sheets
Previous system administration or design experience with Microsoft SQL, ORACLE or DB2 is a plus. Thorough understanding of RDBMS systems a plus. Possessing the ability to understand complex SQL Stored Procedures

Proven experience with several of the following technologies:
IBM WebSphere Application Server and all related components (JNDI, JDBC, EJB, JSP…etc.) J2EE, JACL, ANT, Eclipse, WSAD, Web Services (SOA), AIX, SUN Solaris, PERL, and UNIX Shell Scripting.
Proven demonstrated troubleshooting skills (5 years)

Highly skilled in the implementation, integration, testing and support of distributed applications. Experience with the setup, management, and optimization of servers, applications and/or databases (5 years)

3+ years successful system administration and maintenance in a large enterprise environment with IBM Netcool Omnibus, Netcool Impact; Netcool Webtop, Netcool ITCAM; OR NetIQ App Manager, NetIQ Security Manager, Change Auditor; OR other Security, Fault and Performance monitoring and reporting tools
Proven expertise in the use of application workflow solutions like Clarify.
Must be highly proficient with Microsoft Office Tools
Bachelor degree in Information Technology , Engineering or other technical area required Hours and Work Schedule Hours per Week: 40
Work Schedule: Monday-Friday 8:00AM-5:00PM Equal Employment Opportunity It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state and/or local laws.

About this company
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RBS Citizens Financial Group, Inc. is a $122 billion commercial bank holding company. It is headquartered in Providence, R.I., and through...