Inside Casualty Claim Trainee
Allstate - Woodridge, IL

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Voted one of the World's Leading Top 100 Companies by Forbes magazine

Do you have a passion for helping others? Are you interested in vehicles? Do you have strong organizational and time management skills? And looking to accelerate your career at a renowned company?

Allstate Insurance Company has an exceptional career opportunity for an Inside Casualty Claim Trainee in Woodridge, IL.

Combine your skills of working with people and investigation!

Our customers need us the most then an accident happens. As an Allstate Casualty Claim Trainee, you will play a vital role to ensure we deliver on our promise. You will be responsible for investigating accidents to determine liability. You will analyze police reports and interview accident victims via the phone, to evaluate the cause of the accident, who's at fault, and to what degree. You will also work directly with customers and guide them through the claims process, and negotiate fair and equitable settlements. You will be challenged to manage multiple cases simultaneously, and document every step of activity for each claim on Allstate's state-of-the-art, computerized NextGen claims system. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.

Specific responsibilities include:
Investigating, evaluating, and negotiating auto accident claims, in order to reach a fair and equitable settlement for all parties involved.

Using compassionate communication and persuasive negotiation to ensure a positive customer experience.

Working well with others in a fast-paced, collaborative environment.

Achieving targeted performance goals to manage costs and support Allstate's industry-leading operational standards.

Begin a challenging and rewarding career in claims!

This is your chance to use your compassion and intellect to help make a meaningful difference in people's lives. Join the thousands of people who work in the claims industry, managing a vast amount of wealth across the nation. It is highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will be exposed to a variety of specialized industries, including legal, medical and construction, as well as advanced computer and IT systems. In the process, you will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.

Start your career in a stable industry that offers nationwide opportunities for advancement. Becoming an Allstate Casualty Claim Trainee is just the beginning!

Hear what current employees have to say about working at Allstate:

Compensation and other important information:
Competitive salary commensurate with experience (paid bi-weekly)

Regular work schedule will run from Monday through Friday, hours ranging from 8:00 AM to 4:30 PM, with rotational weekends and late duty required

Excellent benefits starting on your first day of employment, including 401K, health, dental, vision and life insurance.


Ideal qualifications:
Four-year college degree, plus two years experience delivering outstanding customer service.

Excellent written and verbal communication skills

Strong organizational and computer skills

Ability to be a self-starter and work independently

Persistence and the ability to work through and solve problems

Bilingual candidates are strongly encouraged to apply.

Join our award-winning team!

Diversity, balance, innovation and providing an environment where employees can thrive. These are all core values at Allstate, and we have the awards to prove it:

The World's Leading Top 100 Companies




Diversity Elite - America's Best 50 Companies for Minorities




100 Best Companies for Working Mothers


Working Mother


Top 40 Best Companies for Hispanics to Work


Hispanic Business


Top 10 Companies for African Americans to Work

  • DiversityInc
Top 100 Best Places to Work in IT




Top 100 Companies for Employee Training and Development






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