Inside Facilities Sales Specialist
Staples - Livonia, MI

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Position Summary:
This position will be responsible for driving Facility and Breakroom category sales within Staples Business to Business Consultant (B2B) group. You will collaborate with B2Bs to help them identify facilities opportunities within their prospects and ultimately add Facility and Breakroom products to their orders, in addition to identifying and closing Facility and Breakroom programs. Position will be responsible for successful transition of FS programs, in parternship with the B2B, to the Inside Account Management team and their FS support team. You will also work to ensure that our programs are implemented and supported properly and work with the Facility Solutions Implementation team, as necessary.

Primary Responsibilities:
Provide support for the B2Bs for Facility and Breakroom products

Conduct regular trainings with the B2Bs including but not limited to

Customer profiling and qualifying

Jan/San industry knowledge building

Selling solutions

New product trainings

New marketing campaigns

Facility and Breakroom procedures

Support B2Bs by co-selling to prospects via a consultative approach, in addition to resolving any customer selling issues around the category

Assist B2B team by developing FS solutions for prospects and assist with facility pricing, as needed

Actively work on Facility and Breakroom customer opportunities

Conduct analysis to find Facility and Breakroom customer opportunitiesShare findings with B2Bs and consult on strategic approach for customer engagement

Track and manage all opportunities and pipeline via


ensure all program requirements are met during the selling, implementation, and maintenance phases

Manage B2B leads via

Attend Facility Solutions team meetings to learn new product information, marketing information and procedures that would then be shared with the B2B team

Attend/participate in B2B weekly and monthly team meetings to share best practices and educate B2B teams on Staples Facilities offering

Be an active participant in sharing the unique needs of the B2B team and what should be changed to support them


3 years of sales experience

Proven ability to sell as part of a team

Professional, effective communication style by phone

Resourcefulness that demonstrates independent working capabilities

Ability to manage multiple projects simultaneously, while meeting agreed-upon deadlines

Proven ability to manage full-cycle of Facilities Breakroom and Safety selling process, from initial evaluation of needs, through identifying appropriate products/vendors, working with bid/quote team for pricing, working with implementation team for installations, and follow-up to insure satisfaction with product and service

Bachelor's Degree

Facility, Breakroom and/or Safety sales experience and solid product knowledg











Job Level



Employment Statement

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

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