Title: Inside Loan Officer - Mortgages
Reports to: VP, Residential Mortgage Lending
SUMMARY OF POSITION
Responsible for inside first and second mortgage sales. Perform in-person and telephone interviews with members and input applications through Prime Alliance and any other investor origination system. Candidate is responsible for fielding out calls that come in to the mortgage queue and maintain set service levels – issue pre-approvals as necessary and follow-up on leads to ensure production goals are being met. Explain mortgage products and provide alternatives available to applicants. Complete mortgage applications with member. Maintain an understanding of all Bethpage FCU mortgage, home equity and other Bethpage deposit and investment products and actively cross-sell same. Provide support for Mortgage Originations Department as required. Perform any other functions required by the immediate supervisor and Vice President of Lending .
A minimum of 2-year experience in mortgage related field. Excellent knowledge of mortgage and home equity products and Fannie Mae/Freddie Mac underwriting guidelines. Knowledge of Fannie Mae’s desktop underwriter system a plus. Strong Sales and customer service skills essential.
Working Knowledge of Excel/ Word/Power Point/ Outlook
College Degree preferred
Residential Mortgage training
Sales training preferred
Must be willing to work untraditional work hours including early mornings, evenings and on occasion weekends.
Excellent verbal & written communication skills along with organizational and time management skills.
Ability to work independently as well as in teams to collaborate with colleagues and external clients.
Must register with the National Mortgage Licensing Registry.