Inside Sales Manager
CSX - Jacksonville, FL

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Job Summary:
Provides leadership to the Highway-to-Rail (H2R) Sales team focused on delivering highway to rail conversion opportunities for small and medium sized accounts. Manages inbound inquiries on the use of CSX rail including, working with transportation intermediaries and beneficial cargo owners to deliver highway to rail conversion opportunities. Develops new customers. Provides solutions for complex problems that involve multiple factors and sources of information when handling potential customer inquiries.

Primary Activities and Responsibilities:
Provide leadership to a sales team accountable for selling and managing CSX Transportation (CSXT) services to beneficial cargo owner accounts.

Negotiate and close complex commercial proposals in conjunction with all relevant CSX groups including Marketing, Service Design, Operations, Customer Service, Industrial Development, etc.

Create and execute strategic account plans for the H2R (highway to rail) inside sales organization.

Establish measurements and feedback mechanisms to ensure customer requirements are met on a daily basis.

Lead and strengthen business relationships within CSXT and customer organizations while pushing each for improved performance or increased business levels.

Miscellaneous activities and responsibilities as assigned by manager.


Minimum Qualifications:
Bachelors degree from an accredited institution required in Business, Marketing, Sales, Supply Chain, Logistics, Finance, Economics, or related major field of study

3 or more years of supervisory experience required in Business, Marketing, Sales, Supply Chain, Logistics, Finance, Economics, Operations, or related field

Equivalent Minimum Qualifications:
Bachelors degree from an accredited institution required

5 or more years of supervisory experience required in Business, Marketing, Sales, Supply Chain, Logistics, Finance, Economics, Operations, or related field

Preferred Qualifications

In addition to meeting the above qualifications, any of the following are preferred:

Masters degree from an accredited institution in Business, Marketing, Sales, Supply Chain, Logistics, Finance, Economics, Operations, or related field

3 or more years of supervisory experience in Supply Chain Management or Fortune 500 Sales

Knowledge and Skills:
Knowledge of Supply Chain Management concepts

Knowledge of Customer Relationship Management (CRM) tools

Familiarity and experience with customer-facing Portfolio/Account Management

Microsoft Office skills (Excel, Powerpoint, and Word)

Business Acumen

Time management, organizational and communication (verbal and written) skills

Strong analytical skills, including financial concepts & procedures

Strong interpersonal skills including demonstrated ability to work in a team environment

Demonstrated leadership skills

Ability to structure, negotiate and close business transactions

The CSX Competency Framework is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following competencies: analyze issues and make effective decisions, advance the business, engage, coach, and build a diverse workforce, build partnerships, improve service quality and processes, execute effectively, demonstrate personal leadership, and demonstrate functional and technical agility.

Job Requirements:
20% travel required to designated accounts within specified geographic territory

Work hours may vary in length and schedule. Work hours may include a nonstandard workweek.

Safety Commitment:
Safety is a way of life at CSX, encompassing every aspect of company operations. Guided by a policy of ensuring the safety of our employees, our customers, and the communities we serve, CSX works relentlessly to prevent accidents and injuries. Not only is it the right thing to do, but when a company puts safety first, everyone benefits: the employees and their families, the customers, and the communities.

Company Profile:
CSX Corporation, a Fortune 500 company headquartered in Jacksonville, FL, is a multi-modal freight transportation company serving customers across North America. Through its primary subsidiary, CSX operates the largest railroad in the eastern United States with operations in 23 states, the District of Columbia, and two Canadian provinces. CSX also includes an integrated intermodal company which serves customers with its own truck and terminal operations as well as a dedicated domestic container fleet. Other CSX subsidiaries provide technology and real estate support to the company. These subsidiaries combine to allow CSX to deliver efficient freight alternatives to customers in a variety of industries, including coal, chemicals, automobiles, metals, agricultural and forest products, food and consumer goods.

CSX Transportation (CSXT) is the largest company in the CSX family employing approximately 30,000 management and union employees. CSXT's primary focus is the operation, maintenance, and management of the largest railroad in the eastern United States.

Closing Statement:
At CSX two of the company's core values are People Make The Difference and Safety Is A Way of Life. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

CSX is an Equal Opportunity / Affirmative Action Employer that supports diversity in the workplace.

Primary Location


United States-FL-Jacksonville




Relocation Available



Tax Status


Railroad Retirement

Overtime Status



Closing Date


Dec 4, 2012

Number of Openings



CSX - 22 months ago - save job - block
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About this company
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CSX, based in Jacksonville, Fla., is a transportation company providing rail, intermodal and rail-to-truck transload services. Our...