Inside Sales Representative
Creative Solutions Services, LLC - North Quincy, MA

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Job Summary: The role of the Inside Sales Associate is to increase sales revenue and opportunities for the sales division. This role will work to generate viable leads for the Sales Consultants and Account Managers by initiating calls with potential clients, validating opportunities, following up on leads and setting appointments for the field team with potential leads. In addition, the Inside Sales Associate will work independently to close business on small accounts. Duties and Responsibilities
  • Pursue business opportunities through a variety of strategic prospecting and account development activities
  • Effectively qualify prioritized leads across various organizations
  • Use custom analytics, CRM data and predictive marketing data in order to upsell into existing accounts that may not have Client IP Solutions business or new potential customers
  • Responsible for achieving set lead generation and lead qualification targets. Responsible in achieving a specified ratio in regards to the amount of qualified leads that result in sales
  • Assist field team to drive revenue by contacting existing and prospective clients to preliminarily assess need(s), promote special sales programs, solicit subscription renewals and arrange for the sales consultant to meet with the client
  • Explore and document customer challenges
  • Work with sales team within assigned region to develop a customer call list and calling campaign
  • Respond to calls regarding customer account issues, refer customer to customer service department where appropriate
  • Use discretion to determine the validity of potential sales opportunities
  • Achieve individual appointment goals on a monthly basis
  • Maintain a working knowledge of company products, special sales programs and marketing efforts within the sales division
  • Conduct research on prospective and existing clients in the form of an Internet inventory review to assist with call to client
  • Maximizes and tracks the success of lead generation campaigns by logging information on leads in
  • Prepares sales activity reports and customer correspondence as required
  • Utilize various communication methods (i.e. telephone, email) to contact clients and to drive results
  • Support the sales regions with sales quota / revenue generation goals
Knowledge, Skills and Abilities Required:
  • Bachelor’s degree required
  • Minimum 2 years experience in telephone sales or related field in a professional industry
  • Familiarity with navigating multiple levels of an organization in order to establish contact with key decision makers
  • Exceptional telephone and remote client contact skills that clearly articulate a 'business justification', 'what's in it for the client', obtain 'incremental gain' in order to qualify potential business opportunities
  • Self motivated, energetic, well organized
  • Working knowledge of sales concepts, methods and techniques
  • Ability to negotiate and persuade over the telephone
  • Ability to make a large number of calls to prospective clients per day and even with constant rejection, have the persistence and positive attitude to continue to in these efforts every day
  • Ability to exercise independent judgment and discretion
  • A working knowledge of MS Office/internet
  • Effective time management skills

About this company
There's no mystery behind how Black Box does business. The company distributes and supports voice and data networking infrastructure....