Inside Sales Specialist
Natera - San Carlos, CA

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Natera is a molecular diagnostics company that has developed a proprietary technology to analyze tiny quantities of DNA – as small as that from a single cell. Natera operates a CLIA certified laboratory providing genetic testing across several indications pertinent to reproductive health. Natera has developed a highly accurate non invasive diagnostic test for Down Syndrome and other genetic abnormalities which is far superior to the current standard of care. The team consists of ~50 statisticians, geneticists, doctors, laboratory technicians and software engineers from top-tier universities. Our technology has been funded by six grants from the National Institute of Health, partner IVF centers, the healthcare-focused venture capital firm Claremont Creek Ventures, and the renowned Sequoia Venture Capital. Natera is currently offering clinical service to Ob/Gyn, MFM and IVF clinics in North America, South America, Europe and Africa.

Job Description

The Inside Sales Specialist role has multiple responsibilities across two primary functions: Inside Sales and Sales Administration.

Job Responsibilities

Inside Sales / Customer Service :
  • Inside Sales / Account Management
  • General sales administration responsibilities.
  • Administration of comp plan, employment agreements documents.
  • Field program administration.
  • Job posting management and support in recruiting efforts.
  • Participating on NSMM planning and execution.
Service Assurance:
  • Liason between external sales team and laboratory.
  • Internal single point of contact for outside sales force, closes the loop on issues brought to the lab by external sales team.
  • Interacts with clients when necessary.
  • Implements creative programs and tools to increase effectiveness of processes in conjunction with client services.
  • Manages monitoring program for new clients to ensure positive interaction within first month.

The ideal candidate will have:
  • Minimum two years experience with sales analytics
  • Extensive knowledge of Microsoft Powerpoint
  • Effective time management skills required
  • Excellent initiative and self motivation
  • The ability to effectively maneuver through complex situations.
  • Creative problem solver.

Natera - 2 years ago - save job
About this company
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Natera is driven by a passion for elevating the science and utility of prenatal testing. The advent of the Information Age has created a...