Processes telephone orders by quoting product prices, delivery specifications and payment terms and by offering substitute products where appropriate.
Assists outside sales personnel by processing priority transactions.
Sells, markets, promotes, demonstrates products and increases business through product sales to new customers and through additional sales to existing customers.
Prospects for new accounts within a specified geographical territory.
Pursues product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.
Establishes and maintains customer relationships. Learns and evaluates customer operations to aid in identifying customer objectives, requirements and preferences.
Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle.
Coordinates and directs employee teams to assist in large customer projects and high tech automation issues.
Gathers and reports to management information regarding the company, competitors, pricing, products and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets.
Other duties as assigned.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to effectively communicate with customers and staff to make an accurate assessment of customer and branch needs.
Ability to verify and calculate figures such as cost, commissions, credit, rebate and profit, understand and interpret financial data and reports and balance sheets.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Ability to use sound judgment and problem solving skills to analyze customer, branch and employee problems and to recommend the proper course of action. Ability to organize and prioritize job projects and requirements.
The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attendance is required Monday through Friday or within normal business hours. Employee may be required to work overtime, and occasional Saturdays and Sundays.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, handle, or feel, required to speak, read and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This is a high stress and fast paced environment.
DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Rexel - 17 months ago