Inside Sales
Van Meter Industrial - Cedar Rapids, IA

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Summary:
The Insides Sales Representative plays a crucial role in supporting our purpose of being our customers’ competitive advantage by servicing our customers’ needs. The position is responsible for the sale of our products and services to business and construction and contractor establishments or individuals over the telephone and in the office. The successful candidate will work closely with our account managers and sales support team to develop and deliver customer services that promote and support our products. The Inside Sales Representative promote our culture, our 5 P’s and our purpose to be our customer’s competitive advantage.

Key Responsibilities & Essential Functions:
  • Service the construction/contractor establishment and/or the original equipment manufacturer customers by providing projects or information on products or services
  • Manage both inbound and outbound sales communication both internally and externally
  • Assist customers with product selection and application
  • Emphasize salable features, quote prices and credit terms, prepare sales orders for orders obtained
  • Provide customers with accurate stock and delivery information
  • Provide feedback on adequate stock levels
  • Establish, build and maintain excellent customer relationships
  • Review and analyze reports of business transactions
  • Provide sales data for new and existing customers for database entry
  • Work closely with Outside Sales to keep account activities and literature up to date
  • Responsible for oversight of sales of products to include purchasing from vendors, resolve customer problems, ensure delivery of order, etc.
Required Skills Critical Success Factors:
  • Excellent customer orientation
  • Ability to negotiate effectively at a high level and build strong relationships with customers, vendors and suppliers
  • Drive for continuous improvement
  • Strong troubleshooting and problem solving skills
  • Self motivated
  • Ability to multi-task and juggle multiple priorities with strict deadlines
  • Ability to analyze, identify & then follow up to resolve discrepancies
  • Detailed-Oriented
  • Strong work ethic with a positive attitude
Required Experience Job Requirements/Specifications:
  • Minimum 2 year degree or equivalent experience required
  • Previous experience in customer service required
  • Microsoft Excel skills are essential
  • Knowledge of Eclipse preferred
  • Excellent communication and interpersonal skills via phone, email and in person are required
  • Knowledge and experience with Allen Bradley/Rockwell Automation part and distribution is preferred
  • Proven negotiation skills required
  • Van Meter is an Equal Opportunity Employer

Van Meter Industrial - 19 months ago - save job - copy to clipboard