Institutional Support (Administrative Officer)
University of Hawaii - Honolulu, HI

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Duties and Responsibilities
  • Provides professional administrative, fiscal, personnel support, technical assistance, and project coordination for the Office’s of the Associate Dean for Academic Affairs and the Associate Dean for Student Services.
  • Supports Associate Deans in managing and coordinating personnel and projects in academic affairs and student services, such as Chief Operating Officer, cont.
  • faculty support, directors of LLM, Evening Division/Part-Time J.D., Professional Development, Events/External Affairs, Registrar, Financial Aid, facilities, course planning, student-related issues, and special projects and programs.
  • Creates action plans with Program Directors and manages project activities to monitor and facilitate academic/student programs.
  • Coordinates office operations, procedures, and projects with the administrative assistant to the Dean.
  • Coordinates and maintains extensive contact with Law School faculty and staff, as well as with colleagues from other UH/Manoa units, institutions, agencies, and national/international organizations within and beyond the legal profession.
  • Independently creates and drafts substantive letters, reports, and documents for the Associate Deans.
  • Manages Associate Deans’ office operations including but not limited to coordinating hiring and supervision of student assistants, establishing and determining office procedures, scheduling appointments, greeting and screening visitors.
  • Serves as the project leader of special projects (e.g. Jurist-in-Residence, J-Term, building enhancement, etc.) and of efforts necessary to meet the objectives of the Law School, including presentations to and training of staff.
  • Independently addresses inquiries, concerns, and issues raised by individuals within the Law School community, alumni, and the general public and provides recommendations for appropriate actions and responses.
  • Researches, analyzes, and prepares briefing and background materials; assists with research and gathering of accreditation, statistical, and programmatic information and acts as a resource for inquiries and requests.
  • Conducts literature and web searches and determines relevancy of information and summarizes in reports for review by leadership to identify best practices in academic and student service programs.
  • Demonstrates the highest standards of customer service to faculty, staff, students, and community, and responds appropriately to inquires and complaints demonstrating high level problem-solving and communication skills.
  • Maintains confidentiality and a high level of tact and diplomacy in discussing issues and concerns regarding associate deans’ direction, operations, plans, and activities.
  • Identifies priorities and problem areas, makes recommendations to address areas of concern, and maintains responsibility for resolving identified problems.
  • Assists with the review, analysis, monitoring, and preparation of administrative, financial, and personnel-related documents to ensure the appropriateness and propriety of personnel, budget, cont.
  • and expenditures under the Associate Deans’ authority, including travel requests, requests for additional funding, protocol spending, etc.
  • Applies or modifies new/improved techniques and analyzes outcomes in administrative and academic personnel processes, including support for faculty affairs, support for scholarly cont.
  • and research endeavors, appointments/recruitment, tenure and promotion applications, contract renewal, and student matters, including academic regulations and policies.
  • Keeps abreast of deadlines and changes in institutional policies for these and related campus matters.
  • Other duties as assigned
  • Minimum Qualifications
  • Possession of a baccalaureate degree in business administration, social sciences, communications, or related field and 3 year(s) of progressively responsible professional experience with responsibilities for business administration or project management; or equivalent education/training or experience.
  • Considerable working knowledge of principles, practices and techniques in the professional administrative functions or project management as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with professional administrative functions or project management.
  • Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
  • Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  • Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  • Demonstrated ability to operate a personal computer and apply word processing software.
  • For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
  • Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  • Desirable Qualifications
  • Knowledge of University of Hawai'i or public sector organization, applicable policies and procedures, and relevant practices.
  • Administrative experience in a Law School.

  • University of Hawaii - 21 months ago - save job
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    The University of Hawaii at Manoa serves approximately 20,000 students pursuing 225 different degrees. Coming from every Hawaiian island,...