Insurance Compliance Specialist I
VA Workers Compensation Comm - Richmond, VA

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The Virginia Workers' Compensation Commission is seeking two highly motivated individuals with exceptional organizational skills to provide support to the Insurance Department by processing Insurance tasks relating to the evidence of compliance with Section 65.2-804. The incumbents will also perform specialized tasks pertaining to employer's non-compliance and provide excellent customer service by responding to inquiries by phone and e-mail from both internal and external customers related to Workers' Compensation Insurance Compliance; and assist the department in areas of need.

Minimum Qualifications
REQUIRES: High School graduate or equivalent in experience or training. Knowledge of the Virginia Workers' Compensation Act, procedures and practices with emphasis on insurance requirements; agency administrative, clerical and system support procedures; ability to perform detailed work and research rules and regulations essential to insurance workers' compensation compliance; handle multiple tasks with strong attention to detail; good organizational and oral and written communication skills providing excellent customer service; ability to work with others to achieve team goals; data entry/keyboarding, and problem-solving skills; apply business processes to workflow; collect, assemble, and process information; work effectively with employees and supervisors in a fast-paced, automated production environment in a professional manner; and learn and adapt to new practices, procedures, and operations. Working knowledge of Microsoft Office applications including Outlook and Word; and data entry and retrieval from database programs, and Internet research principles. Previous experience working with mail, files, and general office equipment in an office setting.

Preferred Qualifications
Experience working with workers' compensation insurance programs in a high volume, production oriented environment preferred.

Special Requirements

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