Insurance Customer Service Representative (CSR)
Grier Insurance Agency - Florence, AL

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Do you love providing outstanding customer service? (You know, the kind that makes someone's day easier and brighter.)

Do you know how to navigate the world of insurance? (We're talking about finding the right coverage, building relationships and always putting our clients first.)

Are you passionate about your career and want to work with co-workers who truly care?

Join us at Grier Insurance! We are an independent insurance agency, and we are looking for people who want to take their career to the next level while helping build the future of our agency.

Company Info:

At Grier Insurance, our clients are our priority and meeting their insurance needs is always our highest goal. Our clients know they can depend on us for superior customer service and quality insurance solutions. As an independent agency, we are dedicated to providing the best insurance products and services available today to protect you, your family, and your business.


Major Responsibilities:

Provide excellent customer service.
Answer phones and assist or direct clients as needed to ensure they are served in a friendly and prompt manner.
Accept and accurately process payments. Assist clients with processing a variety of transactions.
Enter and maintain accurate and clear information within agency management system (AMS).
Provide personal lines quotes to clients for home, auto, life, umbrella and scheduled items.
Provide administrative support including sorting, creating files, printing invoices, and processing reports.


Property & Casualty Insurance License is required
Strong communication skills
Exceptional customer service skills
Detail oriented
Strong computer skills
Possess a positive attitude and excellent interpersonal skills
Self-motivated and flexible
Maintain confidentiality of information
Strong time-management skills with the ability to prioritize to meet deadlines
2 years customer service experience is required
2 years insurance industry experience is preferred

About this company
At Grier Insurance Agency we have some of the most competitive rates with some of the best coverages available on all your personal...