Insurance Solutions Manager
Lyft Corporate - San Francisco, CA

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Lyft is hiring a Manager to our expanding Insurance Solutions team. This person will be based in our San Francisco office in the Mission and report to the VP Insurance Solutions.

Our insurance solutions are revolutionary, innovative, and evolving. We are changing both transportation and insurance here at Lyft! As a key member of the Insurance Solutions team, you will provide insurance guidance and creative insurance ideas across departments such as Legal, Government Relations, Finance, Trust & Safety, Operations, and Communications. This position will have a key role in continuing to build out our growing team and provides opportunities for career advancement.

    • Analyzing emerging and existing risk/insurance opportunities, recommending solutions and implementing approved insurance solutions
    • Developing reports and project plans around insurance solution initiatives
    • Updating and monitoring compliance with insurance requirements, procedures and reporting
    • Oversee the compilation of underwriting information and coordination of coverage placements for all renewals
    • Maintains accurate policy files and records and prepares required reports.
    • Directs the purchase of insurance programs within their authority
    • Handles mid-term coverage requests/changes, follows up for endorsements
    • Works with Trust & Safety to increase operational effectiveness around claim reporting
    • Directs a program to ensure the proper and efficient handling of claims, gathering data on claims for both record keeping and loss forecasting purposes
    • Management of claims and relationships with TPA’s, brokers and other third party service providers
    • Reviews first and third party claims for irregularities, accuracy and completeness
    • Requests additional information, where necessary, for completion of claim processing
    • Ability to use facilitative and diagnostic skills to assist VP of Insurance Solutions, Legal and Operations in the identification of claim trends
    • Supports and facilitates a team environment of continuous feedback and idea sharing with all team members and stakeholders
    • Bachelor degree in Finance, Accounting or a related discipline, 5-10 years of job related experience. MBA a plus
    • Experience with managing insurance programs for international entities preferably as a broker or in corporate risk management
    • Experience with Auto Liability a major plus
    • Possess excellent business judgment, communication (written and oral) and interpersonal skills
    • Stellar organizational and analytical skills
    • Enthusiasm about Lyft