Contacts all insurance companies to verify description of patient(s) medical plan benefits. Interacts with physiciansâ€™ office personnel and patients regarding financial issues; assures appropriate payment for procedures. Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Adheres to policies, procedures and regulations to ensure compliance and patient safety.
Minimum: High School Diploma or GED equivalent
Desired: Associateâ€™s Degree in related field of study
Ability to type and enter data efficiently and accurately. Ability to work independently. Ability to communicate effectively. Knowledge of office procedures. Knowledge of insurance plans. Skilled in a variety of software applications, Microsoft Office (Excel, Word). Ability to problem solve. Ability to communicate effectively and exercise sound judgment.
One (1) year of previously related experience.
Preferred: Previous medical office experience
Preferred: Heart Saver
Lovelace Health System - 21 months ago