Our loyalty to our employees and our dedication to our customers is what sets us apart"
The Intake Coordinator contacts / interacts with referral sources and patients to ensure smooth process of intake for referrals. Records and tracks referrals in company systems. Acts as point person / liaison between internal branch staff, sales team, manufacturer sales team, referral source and patient. This role is essential in the smooth flow of the intake process and overall branch activities. Participates in quality and continuing improvement activities, including marketing and promotional programs. Under close supervision of clinical staff. Prior Infusion background or clinical experience is helpful.
Multi-tasking with multiple parties within the intake process
Heavy computer work/strong PC skills required
Pharmacy Tech background helpful
Location: East Providence, RI
Hours: Monday - Friday 8:30am - 5pm plus overtime as needed
Key words: Intake Coordinator, Customer Service Rep, Order Processing, CPHT, Customer Liaison, Medical Billing Clerk, Clinical Coordinator
We are proud to offer our employees a comprehensive and competitive compensation and benefits package
High School Diploma or equivalent and 2 years customer service experience in the medical field or in home infusion drug therapy.
We are an Equal Opportunity Employer, M/F/D/V
Accredo Health Group, Inc. - 6 months ago