Intake Specialist
Food Bank For New York City - New York, NY

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To meet, greet and assess diverse New Yorkers’ emergency food needs and then act as a resource assisting clients as they access in-house services and direct them to appropriate external referrals.

Job Responsibilities Principal Duties and Responsibilities:
  • Facilitate program enrollment, monitor program compliance to ensure that the program meets annual goals and assist with submission of reports;
  • Accurate compilation, filing and entry of data including daily tracking of activities;
  • Coordinate referrals and follow up;
  • Ensure courteous, efficient pantry services;
  • Support staff and volunteers as needed;
  • Monitor the Emergency Food Pantry Program, e.g., assuring that food donations have been property inventoried, and stocked and that the food distribution is done in accordance to policy;
  • Monitor volunteer and stipend hours and generates monthly reports;
  • Assist with maintaining a clean, safe and orderly facility;
  • Maintain an open and respectful attitude towards clients and colleagues;
  • Other duties as required.

Application Qualifications
  • Must be detail oriented, team player, patient, and compassionate;
  • Strong communication, interpersonal, and organizational skills;
  • Working knowledge of MS Office programs, i.e., Access, Excel, and Word;
  • Must have the ability to make sound decisions and work with minimal supervision;
  • Experience and ability to relate in a comfortable, non-judgmental manner with persons from all ethnic, socioeconomic, and religious backgrounds;
  • Bilingual English/Spanish;
  • Ability to work flexible work schedule;
  • College degree and/or comparable experience;
  • Experience in pantry administration preferred;
  • Knowledge of public benefits a plus;
  • Women and people of color strongly encouraged to apply.

Deadline Open

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