Intake Specialist
Rainwater, Holt & Sexton, PA - Little Rock, AR

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Rainwater, Holt, & Sexton, P.A. is currently seeking a full time Intake Specialist for our call center. The Intake Specialist provides the first impression of our firm by processing and screening telephone calls that come into the firm from potential clients. This position plays a vital role in providing new and existing clients with excellent client service.

Job Duties include, but are not limited to:
Accepting incoming calls
Data entry
Scheduling appointments
Scanning and attaching documents electronically
Placing outbound calls to potential clients
Monitoring our website for visitors
Scheduling and maintaining our investigator calendars
Daily interaction with potential, new and existing clients
Daily interaction with attorneys and other professionals

We strive to hire only 'A' players with the following attributes:

  • Passion for client service
  • Ability to type a minimum of 45 wpm
  • Dependable
  • Willingness to learn and be open to constant change
  • Excellent speaking and gramatical skills
  • Empathetic to our clients and their needs
  • Ability to multitask in an extremely fast paced environment
Additional desirable attributes:
  • Bilingual
  • Customer service / call center environent experience
  • Legal experience / knowledge in areas of personal injury, social security benefits, and/or bankruptcy law
  • Medical terminology
This is a full time position, Monday-Friday, 8:30am-5:30pm.

Rainwater, Holt & Sexton full time staff are also eligible for our employee benefit package which includes:

  • 85% Paid Health Insurance
  • 85% Paid Dental Insurance
  • 100% Paid Long Term Disability Insurance
  • 100% Paid Life Insurance
  • 401(k) profit sharing plan with matching up to 4%
  • Paid vacation, sick, & holidays
Optional Employee Expense Benefit items include:
  • Vision coverage
  • Cancer coverage
  • Short term disability coverage
  • Hospital confinement coverage
  • Additional life insurance
Come join a winning team that was voted #1 in Central Arkansas' Top Workplaces!

Keywords: customer service, rainwater holt sexton, legal, call center, legal assistant, social security