Integrated Network Engineer
Washington Metroplitan Area Transit Authority - Washington, DC

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Metro is a great place to work with career opportunities in almost every imaginable field To apply for one of the available opportunities visit our Career Center at wwwwmatacomcareers httpwwwwmatacomcareers The incumbent is responsible for the daily (24x7x365) engineering operation and management of all voice and data networks and communication systems for WMATA in support of IT and WMATA’s Mission and Goals The incumbent is responsible for the networks which includes Metronet CTS BDN and the Avaya PBXVoice over IP (VoIP) network The incumbent works closely with the IT Network Communication Service (NCS) leadership team IT Help Desk IT Operations Center Rail Operation Command Center (ROCC) Bus Operation Command Center (BOCC) and Track and Structures System Maintenance (TSSM) to ensure that all of the WMATA networks and communication systems are operating in a robust reliable and secure manner on a 24x7x365 basis This position is a senior level network engineering nature of work MAJOR DUTIES Manages owns tracks escalates communicates and coordinates problem resolution and escalation processes up to problem resolution Carries out tactical and operational plans including planning for growth providing input for strategic planning and anticipating requirements where possible Analyzes and defines network requirements and configurations optimization and support for network servers routers and switches Prepares operational reports including trouble resolution and analysis project status equipment and network requirementsinventories Monitors network capacity and performance diagnoses and resolves complex network problems Configures and maintains network backup and recovery procedures Adheres to IT policies and procedures (eg SDLC COOP) Assures the rigorous application of information security policies principles and practices in the delivery of network services The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position It is not intended to limit in any way the right of supervisors to assign direct and control the work of employees under their supervision KNOWLEDGE SKILLS AND ABILITIES Demonstrated knowledge of abilities to andor handson experience in Current ITNCS standard based equipment and telecommunications data and voice transport and services Basic Project management proficiency in service and equipment installations including knowledge of project management and presentation programs (eg Microsoft Project Visio Professional 50) LAN Switching technologies including a detailed understanding of all Ethernet standards Ethernet Layer 1 wiring speed and duplex RJ45 pinouts and CAT6 wiring CSMACD basic switch port configuration VLAN configuration and management including VTP ISL and 8021q trunking Detailed understanding of the spanning tree protocol to include PVST+ MST Portfast uplinkfast backbonefast root guard and BPDU guard IPv4 addressing including IP address structure and subnetting VLSM subnet allocation CIDR private addressing and NAT IPv6 technologies including a detailed understanding of IPv6 addressing and Address types IPv6 neighbor discovery neighbor and router advertisement and neighbor and router solicitation unicast reverse path forwarding and IPv6 unicast routing protocols IP Services including ARP Proxy ARP DHCP HSRP VRRP and GLBP Network Time Protocol (NTP) SNMP Syslog MPLS technologies including provisioning MPLS routers via LDP understanding of the LIB LFIB as it relates to MPLS provision and path determination tracking and troubleshooting MPLS VPN implementation including a detailed understanding of MPBGP Route Distinguishers and route targets EIGRP routing including configuration of EIGRP routers authentication route filtering offset lists and troubleshooting stuckinactive routes OSPF routing including a detailed understanding of the OSPF database configuring neighbors using different network types the hello process the OSPF path selection process configuration of stubby areas NSSA configuration of OSPF costs and clearing of the OSPF process OSPF route filtering virtual link configurations and OSPF authentication BGP routing including the configuration of iBGP and eBGP peers BGP message types neighbor states injecting routes and prefixes into the BGP table detailed understanding of BGP attributes use of route reflectors understanding of the BGP path selection process QoS technologies including congestion management and avoidance software queues and Cisco switch hardware queues CBWFQ and LLQ basic features and configuration WRED operation LAN switch congestion Management and avoidance with a particular emphasis on Cisco 3750 series 6500 series and 7600 series switches Shaping and policing concepts including shaping and policing terminology and the underlying mechanics of shaping and policing configuration and operation IP Multicast technologies including a detailed understanding of the IP Multicast structure distribution of IP multicast traffic with IGMP IGMP v2 and version 3 implementation IP Multicast routing with particular emphasis on Sparse mode routing protocols Cisco router and switch security concepts and implementation including simple password protection for the CLI AAA Authentication Authorization and Accounting Layer 2 security including Port security dynamic ARP inspection DHCP snooping IP source guard 8021x authentication storm control Layer 3 security including IP access lists RPF checks TCP SYN Flood protections Proactive and team player Work independently representing agency to other agencies Accurate and timely status reporting (written and verbal) Configure manage and troubleshoot multiprotocol network elements throughout the OSI stack to ensure effective endtoend communications (MPLS OSPF BGP Firewalls Access list VPN) internally and externally Configure manage and trouble shoot VOIP and multimedia (video) distributed systems and platforms to include access and trunk gateways media servers (voicemail and unified messaging) E911 interconnect and session boarder control Comprehensive FCAPS management experience with following Circuit management (Tl analog digital) installation and cabling problem isolation Solarwinds and other NMS systems Support Operations Center Help Desk Cisco Works (and other systems as required) Trouble tickets Service Center escalation assignment groups resolving outages scheduled and unscheduled notification Communicate effectively at all levels In order to be considered for employment all applicants must meet the minimum qualification requirements Applicants should include all relevant education and work experience on their application MINIMUM QUALIFICATIONS AND EXPERIENCE Graduation from an accredited college or university with a Bachelors Degree in Computer Science Data Communications Telecommunications Electrical Engineering or related field with three (3) years of experience in enterprise technology leadership Certifications in enterprise networking electronics and systems (voice andor data) are preferred Understanding of the ITIL operational best practices is preferred Project management certification (PMI) or 12 years of large scale enterprise project management is preferred Skills in reporting and ability to translate operational requirements into functional descriptions and conduct onsite surveys to determine communications upgrade alternatives Equivalent combination of education and relevant work experience will be considered if candidate can effectively demonstrate progressively responsible experience in enterprise technology leadership Certifications in enterprise networking electronics and systems (voice andor data) are preferred Understanding of the ITIL operational best practices is preferred Project management certification (PMI) or 12 years of large scale enterprise project management is preferred Skills in reporting and ability to translate operational requirements into functional descriptions and conduct onsite surveys to determine communications upgrade alternatives Experience working in a largescale public or private sector transportation andor transit organization may be considered in lieu of education if the candidate can effectively demonstrate functionaltechnical competence and progressive responsibility The candidate should possess the ability to satisfactorily complete the medical examination for this position The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodation LICENSECERTIFICATE Possession of a valid motor vehicle operator’s license issued from jurisdiction of residence and ability to legally operate a motor vehicle in Maryland DC and Virginia Must have a CCNA VoIP System Certification from a major voice communication system manufacturer or other equivalentapplicable technical certification MEDICAL Ability to satisfactorily complete the medical examination for this position if required The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations Evaluation criteria may include one or more of the following 1 Education training and experience 2 Personal Interview 3 Medical Examination which may include alcohol and drug screening 4 Performance and attendance record 5 Background Check which may include verification of employment education criminal history and drivers record Posted salary ranges and employment offers are subject to any union contract agreements and WMATA salary administration guidelines The Washington Metropolitan Area Transit Authority is an equal opportunity employer and encourages applications from minorities females and persons with disabilities