Integration Specialist
Anthelio - Flint, MI

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As an Integration Regional Lead you will be responsible for providing PHNS Corporate Integration production support activities. These activities include but are not limited to:

q Manage the regional operational activities by assigning and monitoring projects and tasks to team members

q Ensure customer cases for such items as break/fix, requests for change, and service requests in a timely manner as dictated by customer support policies.

q Work with Customer Site Executives and customers to prioritizing requests

q Ensure Information Exchange issues are appropriately communicated to the proper personnel

q Understand customer business processes

q Remain apprised of current and future releases of relevant applications and the associated technologies

q Ensure documentation related to the support of interfaces and applications is maintained

q Create an environment oriented to trust, open communication, creative thinking and cohesive team effort

q Lead major projects for the region when necessary

q Creates estimates, scopes, ASR’s and strategic plans

q Ensure team members receive adequate training to perform jobs

q Provide on call services and work off-shifts as needed.

q Perform other duties as requested.
· Bachelor’s degree in Computer Science or related field and appropriate technical certifications, or equivalent experience required
· 5+ years of experience in software development and hardware support, preferably in interface development or support
· 3+ years experience and expertise in supporting each of the following: SQL/Oracle, UNIX, Microsoft NT/2000/XP
· 3+ years of experience with interface engines, preferably Quovadx ‘Integrator’ (Cloverleaf)
· Must possess ability to think critically, assess input and develop possible solutions to identified or potential problems
· Requires ability to coordinate a project and lead others effectively
· Must possess good verbal and written communication skills to effectively respond to customer requests
· At least 25% travel required

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Anthelio is the largest independent provider of "Information Technology" and "Business Process" services to hospitals,...