Arkansas Department of Human Services - Little Rock, AR

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The Internal Affairs Investigator is responsible for investigating complaints and allegations filed. This position is governed by state and federal laws and agency/institution policy.

Typical Functions

Conducts investigations of allegations, complaints, and incidents and writes investigative reports. Collects evidence. Reviews complaints, documents, and files. Interviews complainants, victims, and witnesses. Reviews lawsuits, allegations, and complaints and determines the methods and areas to investigate. Coordinates the investigation process with the department and involved staff by scheduling times and locations for initiating the investigations. Conducts computerized voice stress analysis testing to determine indication of deception and submits written report of findings. Maintains logs and files on complaints, allegations, and lawsuits filed against correctional officers to ensure expedient investigations and rapid retrieval of documentation. Provides testimony at legal proceedings regarding the investigation and its outcome. May assist in the search for escaped inmates by patrolling designated areas, monitoring two-way radio transmissions, and performing other related duties. Performs other duties as assigned.

Special Job Dimensions

Knowledge, Abilities, and Skills

Knowledge of investigation and interviewing techniques and methods. Ability to analyze information and compile reports. Ability to review files and determine appropriate course of action. Ability to maintain logs and files. Ability to patrol areas and monitor radio transmission to aid in the search of escaped inmates.

Minimum Education and/or Experience

The formal education equivalent of a bachelor's degree in criminal justice, criminology, or a related field; plus two years of experience in law enforcement, corrections, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Preferred Qualifications

Prefer criminal or administrative investigative experience and knowledge of DHS programs and the divisions that administer them.

Certificates, Licenses, Registrations

Agency Specific Information

Division Name
Office of Chief Counsel

Hiring Official
Pamela Greer

Special Work Condition
Frequent in-state travel is required.

Special Application Information
Applicant must submit an official transcript by mail as a supplement to applications ONLY FOR FAMILY SERVICE WORKER positions. Transcripts will remain in file for future FAMILY SERVICE WORKER applications.
For all applications submitted for a continuously advertised class code. YOU WILL BE PROMPTED FOR THIS INFORMATION WHEN SUBMITTING YOUR APPLICATION ON-LINE. This addendum includes your preferences for the county(ies) and divisions you are willing to work. Please list only the counties in which you would be interested in working. Statewide designations will not be accepted.
Continuously advertised classifications, are intended to allow DHS to keep available a pool of qualified applicants should a position open.
Continuous applications will remain on file for 60 days.
All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired.
Applications are prescreened according to the state application, addenda, résumé, transcript, licenses and any other information that you submit. (With the exception of transcripts, do not submit references, certificates, or other documents; bring them to your interview.) Therefore, it is important that you submit complete and accurate information and that you complete the application form according to instructions. List all prior work experience, including military service, beginning with your most recent employment. (Include all experience, even if you do not believe that experience to be relevant to the position for which you are applying.) You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.
When submitting your State Application, you may refer to your résumé for the Employment History if your résumé includes all the information requested in the Employment History section of the state application (month and year employment began and ended, weekly hours worked, etc.).
Inadequate completion of your job history will adversely impact your comparison with other candidates.
False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Benefit Package May Include: Health & Life Insurance, Vacation & Sick Time, Paid Holidays, Credit Union Available, Retirement, Career Bonus, and Deferred Compensation.

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