International Sales Support Administrator (UK)
ION AUDIO, LLC. - Cumberland, RI

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inMusic is the parent company for a family of leading music technology and DJ brands that includes AIR Music Technology, Akai Professional, Alesis, Alto Professional, ION Audio, M-Audio, MixMeister, Numark and Sonivox.

We are committed to pushing the boundaries of innovation in the DJ, music production, live sound, musical instrument, pro audio, and consumer electronic industries.

We are currently looking for an International Sales Support Administrator to join our highly motivated Export team, within the UK headquarters for inMusic Europe.

Responsibilities: Working within the Export department, this role will be responsible for managing a key client base, consisting of specified International distributors. Working closely with the Sales Managers, it will act as the liaison between customers and the rest of the organization regarding order status updates and any order related queries.

Daily tasks will include:
  • Sales order entry
  • Email queries
  • Pushing for new orders
  • Follow up for payments and customer confirmations
  • Liaising with our German warehouse to ensure goods are shipped in a timely manner
  • Plus ad hoc tasks that will present themselves on a daily basis
Requirements: Although a background within Export is not a pre-requisite, we do require a highly motivated individual who is confident in their abilities; therefore, proven experience within an office-based customer service position, ideally within the sales support function is highly preferable.

We are looking for individuals who are bright and efficient with a can-do attitude and the ability to think outside the box. Strong working knowledge of MS Office is required, particularly Excel.

Any knowledge of Sage and/or SAP would be highly advantageous.

About inMusic Europe: Our staff are truly passionate about our products and culture; we are a hard-working and fast-growing company and seek every opportunity to provide excellent customer service and inspire passion in our customers.

This role will be based within the UK headquarters for inMusic Europe, which is located in Ash Vale, Hampshire. We have free on-site parking available.

If you would like to apply for this position, or would like additional information, please email your CV, along with a covering letter and salary expectations to Becky Black, HR Manager .

ION AUDIO, LLC. - 17 months ago - save job - copy to clipboard