The Customer Service Manager develops, oversees and evaluates customer service staff and sales and service activities in a manner which ensures total quality and effective customer service.
Accountabilities
· Team player/leader...Manage/plan staff levels and schedules to ensure customer support coverage...Excellent in training, floor coaching and providing detailed guidance and support to sales staff...Provides staff with training and sales tools...Assists Director of Service with ...
Mouser Electronics - 17 months ago
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