Marketing & Customer Support Internships!
Sifteo, Inc. - San Francisco, CA

This job posting is no longer available on Sifteo, Inc.. Find similar jobs: Marketing Customer Support Internship jobs - Sifteo jobs

Sifteo, a venture-backed consumer electronics start-up, is seeking talented interns to come work with our amazing team in San Francisco! Yes - our internships are paid!

We are creating Sifteo cubes: wireless blocks with full color screens that interact with each other and respond to motion to unleash a whole new world of games. Sifteo cubes feature technology spun out of the MIT Media Lab, and have been featured on The New York Times, Wired.com, Engadget, CNET, and more. For more information about our product, see http://www.sifteo.com

To apply for the internship opportunities below, please send us your resume and a cover letter that specifies which internship you°re interested in and why.

Customer Support Intern

We are looking for a Customer Support Intern who loves to qu
  • otfix thingsquot and make people happy. The Customer Support Intern will assist our support lead in ensuring customer happiness by becoming an expert on Sifteo ’s product and policies; responding to user calls and emails, assessing and fielding inquiries from interested vendors/partners; processing orders and returns; generating customer metrics and making recommendations for improvements; demoing Sifteo Cubes at events; plus more. Qualified candidates will have the following: strong written and verbal communications skills; you think clearly and communicate with sensitivity, humor and candor ability to troubleshoot technology to help customers diagnose and correct problems
  • ability to to work 30 hrs - 40 hrs per week, February through June (with a possibility of full time after that)
  • strong organizational skills, ability to multi-taks and a keen eye for detail
  • excited about honing killer customer service skills and working in a fast-paced start up office culture

Marketing Intern

Your mission: help craft and communicate Sifteo ’s message, investigate customers° needs, and build + execute sales and marketing plans. Responsibilities will include increasing brand awareness and engagement on core social media platforms like the Sifteo blog, Facebook and Twitter; using insights gleaned from social media to help shape customer experience; helping with event planning and PR coordination; assisting with customer support, plus more. Qualified candidates will have the following:
  • ability to work 20 hrs - 40 hrs per week
  • currently pursuing a Bachelor Degree or MBA in a related field
  • at least two years of work experience
  • strong written and verbal communications skills; you think clearly and communicate with sensitivity, humor and candor
  • excellent organization and project management skills
  • an understanding of social media channels and the role of social media in brand building, customer engagement and customer service
  • fired up about jumping into a startup environment.

Sifteo, Inc. - 22 months ago - save job - block
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