Inventory Coordinator
Mike's Bikes - United States

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Reports to: Store General Manager

The Lead Ops in each store is the primary staff member responsible for maintaining an accurate
inventory database and linking their store to the company’s product supply chain by processing
and verifying all incoming and outgoing parts, accessories, and bicycles. Operations staff also
collect physical inventory data, execute directives from purchasing and other departments, and
work with the General Manager provide their store day-to-day operational support, maintaining
a retail environment that enables the success of the sales and tech department.

Main Responsibilities:
  • Inter-Store Transfers- Outbound
  • Fulfill telephone and online requests for product from store personnel.
  • Remove from stock and process products for transfer following proper procedures
  • Assist drivers and ensure all products are loaded onto the transfer truck
Inter-Store Transfers- Inbound
  • Verify, organize and stock product received following proper procedures
  • Ensure product arrives in good condition
  • Confirm that customers are contacted and notify store personnel of arrival of requested product
  • Direct tech staff to check-in bikes in order of urgency (Paid, Customer request, etc)

Orders Received Centrally - process incoming orders received by the distribution center.
  • Verify, organize and stock product received following proper procedures
  • Ensure product arrives in good condition
Orders Drop-Shipped by Vendors - Process incoming orders direct from vendors.
  • Match shipped product to vendor pick-list/pack-slip
  • Make sure all product arrives in good condition
  • Create vouchers using Purchase Orders
  • Report any shipping/receiving discrepancies to purchasing department
  • Submit paperwork to accounting
  • Process product (Price and security tag as necessary) and merchandise on the sales floor
Stocking & Merchandising
  • Keep sales floor stocked with available product
  • Keep product displayed as directed by the Merchandising Department
  • Maintain back-stock organization
  • Request more centrally warehoused product as needed
Warranty Returns
  • Ensure warranty documentation is complete and properly filled out
  • Transfer warranty returns to the distribution center following proper procedures
Physical Inventory
  • Conduct regular physical inventory counts as assigned following proper procedures
  • Report inventory discrepancies to the supervising manager
  • Research inventory discrepancies as instructed
General Store Operations – Help provide the store with a smooth and successful operation, including assisting customers when all sales staff is occupied.
  • Keep store stocked with supplies-forms, office supplies, etc
  • Complete other tasks as assigned by the store or operations manager
Skills & Qualifications:
  • Able to take orders and work productively both independently and under a supervising authority
  • Able to conduct all assigned work and tasks competently and efficiently
  • Able to effectively manage time, priorities, and meet all deadlines
  • Be physically fit and able to lift heavy materials (at least 30lbs), bend, stoop, stand for long periods of time
  • Be a team player and be able to constructively work with internal and external staff of the company
  • Be familiar and compliant with all safety rules
  • Have excellent organizational skills and ability to multi-task
  • Have good written and verbal communication and interpersonal skills
  • Have legible handwriting, typing, and data-entry skills
  • Have the basic knowledge of using a PC
  • Have basic retail, stocking, and inventory knowledge
  • Have basic knowledge of bicycles, bicycle parts, and bicycle accessories