Inventory Specialist
Staples 3.74,946 reviews - Cold Spring, KY

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Job Title: Inventory Specialist Reports to: General Manager

Position Summary: Responsible for maintaining accurate inventory controls through adherence to company guidelines and policies. Provides exceptional customer service, with a focus on creating a customer centric environment. Coaches to ensure accuracy of inventory and proper back room operations.

General Purpose: Customer Service, Inventory controls, Back-Room Operations, Merchandising and signing standards.

Role Qualifications:

• Exhibits exceptional customer service at all times

• Juggles many priorities and is able to multi task effectively with limited or no supervision

• Utilizes operational activity to comfortably connect with customers and create a customer centric environment

• Embraces Staples values; Own it, Say it like it is, Be caring, Keep it simple, and Work together during every shift

Position Responsibilities:

• Process accurate and efficient inventory controls;

o Zero Balance

o Return to Vendor

o Return to Warehouse

o Cross Channel Returns

o Reserve online pick up in store

• Delivers exceptional customer service

• Responds resourcefully to customer requests and concerns.

• Ensures back of house operations and truck process are consistent to company standards to maintain stock levels effectively

• Understands and utilizes basic selling skills to properly engage and present solutions to our customers.

• Provide an inviting environment for the customers by maintaining a neat and clean store

• Performs front end responsibilities such as cashier, returns, online reservations while maintaining operational standards

• Adhere to all company policies procedures & safety standards

• Perform other related duties as assigned

About this company
3.74,946 reviews
Staples is a world-class retail, online and delivery capabilities leader. In fact, we're one of the world’s top five online retailers and a...