Inventory Specialist
Staples 3,981 reviews - Glenview, IL

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Position Summary

: Responsible for maintaining accurate inventory controls through adherence to company guidelines and policies. Provides exceptional customer service, with a focus on creating a customer centric environment. Coaches to ensure accuracy of inventory and proper back room operations.

General Purpose: Customer Service, Inventory controls, Back-Room Operations, Merchandising and signing standards.

Role Qualification:
Exhibits exceptional customer service at all times

Juggles many priorities and is able to multi task effectively with limited or no supervision

Utilizes operational activity to comfortably connect with customers and create a customer centric environment

Embraces Staples values; Own it, Say it like it is, Be caring, Keep it simple, and Work together during every shift

Exhibit sound judgment and ethical behavior at all times.

Position Responsibilitie:
Process accurate and efficient inventory controls;

Zero Balance

Return to Vendor

Return to Warehouse

Cross Channel Returns

Reserve online pick up in store

Delivers exceptional customer service

Responds resourcefully to customer requests and concerns.

Ensures back of house operations and truck process are consistent to company standards to maintain stock levels effectively

Understands and utilizes basic selling skills to properly engage and present solutions to our customers.

Provide an inviting environment for the customers by maintaining a neat and clean store

Performs front end responsibilities such as cashier, returns, online reservations while maintaining operational standards

Adhere to all company policies procedures & safety standards

Perform other related duties as assigned


Basic Requirements:
Able to work a flexible schedule

High School diploma or equivalent

Must be able to lift, push, pull up to 100lbs

Preferred skills and experience :
Customer service experience in a retail environment

High attention to detail and managing execution

Strong analytical skills

Cashier experience

Key holder experience preferred.

Reporting to this person: No direct reports

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.



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Employment Statement

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

About this company
3,981 reviews
Staples is a world-class retail, online and delivery capabilities leader. In fact, we're one of the world’s top five online retailers...